Although I have over 30 yrs of healthcare experience I also have a background in banking. I worked in bookkeeping, as a teller and in customer service as well.
Overview
5
5
years of professional experience
Work History
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
05.2022 - 02.2023
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Delivered high-quality care to rehab patients in hospital facility.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Receptionist, Accounts Receivable
Village At Hamilton Pointe
01.2022 - 05.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Reviewed workflows to improve, implement, communicate and maintain AR resolution process.
Created simple to moderately complex reports using variety of business tools.
Answered central telephone system and directed calls accordingly.
Restocked supplies and submitted purchase orders to maintain stock levels.
Resolved customer problems and complaints.
Liaised with departments to resolve escalated AR and denial issues.
Patient Care Technician
Ascension St. Vincent
07.2018 - 01.2022
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Used principles of growth and development to provide age-specific treatment and care.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Collected and transported specimens to prepare for lab testing.
Maintained clean and safe environment to promote patient safety and comfort.
Transported patients between rooms and appointments or testing locations.
Supported patient admissions, discharges, and transfers to promote team productivity.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Cashier
Circle K
07.2018 - 10.2020
Monitored self-checkout systems and provided help in resolving complex problems.
Responded promptly to requests for assistance, spills and customer inquiries.
Stocked, tagged and displayed merchandise as required.
Handled cash with high accuracy and took care to check bills for fraud.
Maintained current knowledge of store promotions and highlighted sales to customers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Operated cash register to record transactions accurately and efficiently.
Upsold additional products and services to customers, increasing revenue.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Checked personal identifications during alcohol and tobacco sales.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Tallied cash drawer at beginning and end of each work shift.
Education
Associate of Applied Science - Physical Therapy Assistance
University of Evansville
Evansville, IN
06.1989
Skills
Infection Control Procedures
Health Care System
Dressing Assistance
Nursing Assistance
Hip Surgery
Knee Surgery
Interdisciplinary Care
Supporting Daily Living Needs
Quality Patient Care
Administrative Support
Cash Drawer Management
Emergency Procedures
Reading Comprehension
Timeline
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
05.2022 - 02.2023
Receptionist, Accounts Receivable
Village At Hamilton Pointe
01.2022 - 05.2022
Patient Care Technician
Ascension St. Vincent
07.2018 - 01.2022
Cashier
Circle K
07.2018 - 10.2020
Associate of Applied Science - Physical Therapy Assistance
University of Evansville
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