Belinda (Lindy) Brown
Edmond,OK
Summary
Results driven business professional seeking opportunity to utilize my unique set of business skills to enhance business for a stable and well established company. Offering a solid foundation in business principles and genuine interest in seeing everyone prosper, and always eager to learn and grow. Contribute strong leadership skills, well developed sales skills, vast knowledge of business operations, excellent management skills, and even better training and development skills.
Overview
41
41
years of professional experience
Work History
Business Owner
Kingdom Cleaning and Home Services
08.2013 - Current
- Established strong customer relationships through excellence, trustworthiness, communication, and integrity
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality of services offered.
- Consulted with customers to assess needs and propose optimal cleaning
- Developed a high-performing team through effective recruitment, training, and performance management.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
Account Manager
Doug Chatham Inc
09.2004 - 01.2006
- Managed a diverse portfolio of client accounts through excellent communication and effective recruitment of professionals to match client's needs
- Developed recruitment plan for area then conducted phone calls within the area to discover qualified candidates
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Increased candidate satisfaction with personalized communication throughout recruitment cycle.
Training Store Manager
Waldenbooks
01.1984 - 07.2004
- Promoted from part-time bookseller to Training Store Manager due to demonstrated leadership skills, dedication to continuous improvement, and outstanding job performance.
- Enhanced customer experience by delivering exceptional service levels, addressing concerns promptly, and resolving issues effectively.
- Successfully managed annual sales volume of 1.5 million
- Drove sales and planned promotional and local store marketing activities.
- Drove and maintained solid operational processes, store sales, inventory management, loss prevention, and human resources development
- Successfully hired, trained, and promoted 22 employees from my store to leadership positions within other stores, home office, and field positions
- Successfully trained new managers in my region to be effective leaders in their stores
Education
Associate of Applied Science - Theology
Covenant Treasures Institute
Elgin, TX05-2016
Skills
- Relationship building
- Goals and performance
- Verbal and written communication
- Positive, friendly, and upbeat
- Motivated to excellence
- Training and development
- Service-driven sales
- Excellent time management
- Detail oriented
Timeline
Business Owner
Kingdom Cleaning and Home Services
08.2013 - Current
Account Manager
Doug Chatham Inc
09.2004 - 01.2006
Training Store Manager
Waldenbooks
01.1984 - 07.2004
Associate of Applied Science - Theology
Covenant Treasures Institute
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