Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic

BELKIS MARIA ROSALES PEREZ

Fulshear,TX

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting patients effectively.

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Youth Care Worker

Upbring
04.2024 - Current
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Enhanced youth development by implementing structured activities and educational support.
  • Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
  • Completed clear and concise documentation of youth behavior and actions.

Case Aide

Endeavors
05.2021 - 03.2023
  • Track daily calls and ensure that all minors, 300 and 500, who were scheduled to have their phone calls were accounted for daily with 100% accuracy.
  • Assisted with auditing notes that were entered into the system.
  • Verifying that required data was captured correctly.
  • Screen individuals who received calls to confirm they are the person on the minor's approved contact list
  • Accurately, enter new arrival's personal identifiable information, PII, into the UC Portal, tracking system that is used by the Office of Refugee and Resettlement,
  • Verify that the newly entered information from the UC Portal is also entered to the companies private tracking software, Vision Link.
  • Intake data collection for each minor who arrives at the facility and registers on the ORR portal.
  • Ensure that each of the newly arrived minors are able to call their families and sponsors to let then know they are safe.
  • Printed out discharge packets for each of the minors who are getting ready to be reunified. including their documentation.
  • Verified that each of the packets were complete by using a check list of all of the required documents.
  • Assisted case managers with coordinating necessary resources, resulting in timely service provision.
  • Streamlined documentation processes for improved efficiency and accuracy in case recording.

Manager Assistant

Goaround INC And Secco Services LLC
12.2018 - 04.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
  • Identified and resolved unauthorized, unsafe or ineffective practices
  • Partnered with vendors and suppliers to effectively manage and budget
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delegated daily tasks to team members to optimize group productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Customer Services

Walmart
08.2018 - 12.2018
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Promoted brand and marketing campaigns to create interest with customer.

Customer Services

Golds Gym
06.2017 - 07.2018
  • Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts
  • Maintain detailed files of company personnel and client accounts
  • Maintains accurate records using established Gold's Gym sales systems Follows up on all prospects Conducts gym tours
  • Set up and activated customer accounts.
  • Educated customers on special pricing opportunities and company offerings.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Epidemiology

Gobernacion del Estado Zulia Venezuela
03.2013 - 04.2016
  • Compiled and arranged case data to complete weekly summaries.
  • Track daily records of notifiable diseases and sent up reports to the appropriate offices
  • On going monitoring of patients undergoing treatment for sexually transmitted diseases
  • Tracked morbidity and mortality statistics for both a hospital and a municipality (municipal epidemiologist) which is the equivalent of a county here in USA
  • Organized and participated in national and regional vaccination campaigns
  • Oversaw and enhanced vaccination program plans and operations strategies.
  • Oversaw public health statistical analysis, health care planning and surveillance systems.
  • Completed extensive surveillance on notifiable infections in Covid, Sarampion, diarrheas, viral syndrome among others region with population of more than 65.000 people.
  • Planned and completed group projects, working smoothly with others.

Medical Director

Gobernacion del Estado Zulia Venezuela
12.2009 - 03.2013
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Maintained records management system to process personnel information and produce reports.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Developed medical programs that promoted community health and research.

Coordinador of the Surgical Program of Zulia

Gobernacion del Estado Zulia Venezuela
01.2005 - 11.2009
  • Work in weekly days of surgical operations aimed at adults and children.
  • Coordination of surgical interventions in adults in the areas of General Surgery, Urology, Gynecology and Ophthalmology.
  • Coordination of surgical interventions in children in the areas of pediatric general surgery and ophthalmology.
  • Work in the different hospitals of the region (Col) to be able to carry out the different types of planned interventions.
  • Coordinated work processes and routed paperwork to appropriate physicians and staff members.
  • Explained policies, procedures and services to patients.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.

Education

Magister Scientiarum in Human - Magister Scientiarum in Human Resources Management

Experimental National University Rafael M Baralt
06.2010

Associate of Science - Specialist in Health Services Administration

The University of Zulia
07.2006

Professional Development: Teacher Training and Update Course. -

The University of Zulia
05.2006

Associate of Applied Science - Health Service Administration

The University of Zulia
11.2001

Associate of Applied Science - Service Administration. Public Health

The University of Zulia
09.1999

Bachelor of Science - Surgeon Doctor

The University of Zulia
01.1996

High School Diploma -

Combined Cycle Apalico Sanchez High School
07.1985

Skills

  • Quality Improvement
  • Case Notes
  • Critical Thinking
  • Software Applications
  • Program coordination
  • Interdisciplinary teamwork
  • Patient relationship management
  • First aid certification
  • Supervision & leadership
  • Fluent in Spanish
  • Crisis Prevention
  • Health and Safety
  • Improvement Recommendations
  • Program Eligibility
  • Family Reunification
  • Microsoft Office
  • Life Skills Instruction
  • Safety and Risk Assessments

Additional Information

First Aid CPR AED

Issue Date: 01/23/2023

Renew By: 01/2025

CPI Blue Card. Training Program In Nonviolent Crisis Intervention.

Issue Date: 11/04/2022

Renew By: 11/04/2024

N95 Respirator Training and Fit Testing Verification.

Model: N95-1870

Date: 11/24/2022

N95 Respirator Training and Fit Testing Verification.

Model: N95-9205

Date: 11/24/2022

Certification

Certified Medical Assistant. 2023

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Youth Care Worker

Upbring
04.2024 - Current

Case Aide

Endeavors
05.2021 - 03.2023

Manager Assistant

Goaround INC And Secco Services LLC
12.2018 - 04.2021

Customer Services

Walmart
08.2018 - 12.2018

Customer Services

Golds Gym
06.2017 - 07.2018

Epidemiology

Gobernacion del Estado Zulia Venezuela
03.2013 - 04.2016

Medical Director

Gobernacion del Estado Zulia Venezuela
12.2009 - 03.2013

Coordinador of the Surgical Program of Zulia

Gobernacion del Estado Zulia Venezuela
01.2005 - 11.2009

Associate of Science - Specialist in Health Services Administration

The University of Zulia

Professional Development: Teacher Training and Update Course. -

The University of Zulia

Associate of Applied Science - Health Service Administration

The University of Zulia

Associate of Applied Science - Service Administration. Public Health

The University of Zulia

Bachelor of Science - Surgeon Doctor

The University of Zulia

High School Diploma -

Combined Cycle Apalico Sanchez High School

Magister Scientiarum in Human - Magister Scientiarum in Human Resources Management

Experimental National University Rafael M Baralt

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BELKIS MARIA ROSALES PEREZ