Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bella Batagata

Summary

Dedicated Customer Service Representative with proven expertise in resolving inquiries and enhancing customer satisfaction. Strong communicator skilled in problem-solving and building positive relationships. Focused on driving team performance by sharing insights and best practices in customer service.

Overview

1
1
year of professional experience

Work History

Teacher's Assistant

St.Albert the great school
Louisville, Kentucky
12.2025 - 05.2026
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Supervised children and participated with children in activities.
  • Participated in training sessions to improve instructional support skills.

Customer Service Representative

Arby's Restaurant
Louisville, Kentucky
05.2025 - 05.2026
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with menu selections and special requests.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Promoted available products and services to customers during service, account management and order calls.
  • Trained new staff on service protocols and procedures.
  • Prepared food items following safety and quality standards.
  • Monitored inventory levels and restocked supplies as needed.

Education

South Oldham High School
Crestwood, KY

Skills

  • Classroom management
  • Instructional support
  • Lesson planning
  • Active listening
  • Effective communication
  • Time management
  • Organizational skills
  • Calm and patient demeanor
  • Customer service
  • Food safety standards
  • Food preparation
  • Cleaning and sanitizing
  • Food safety

Languages

Kinyarwanda
Native/ Bilingual
English
Full Professional

Timeline

Teacher's Assistant

St.Albert the great school
12.2025 - 05.2026

Customer Service Representative

Arby's Restaurant
05.2025 - 05.2026

South Oldham High School
Bella Batagata