Summary
Overview
Work History
Education
Skills
Timeline
Generic

BAYARMAA Battsoodol

San Jose,CA

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

23
23
years of professional experience

Work History

Service Hub Operations Manager

Santander Consumer USA
Santa Clara
03.2023 - Current
  • Resolved customer inquiries quickly while maintaining high standards of customer service.
  • Conducted regular training sessions for staff on safety protocols and operational best practices.
  • Maintained accurate records of inventory transactions using enterprise resource planning systems.
  • Performed periodic audits of warehouses' assets and resources to ensure they are properly utilized.
  • Managed daily activities related to order fulfillment, shipping, receiving, inventory control, and transportation.
  • Provided technical support to team members when needed during problem resolution or troubleshooting.
  • Resolved employee queries regarding job descriptions or roles during hiring processes.
  • Analyzed and monitored performance metrics to identify areas of improvement in the hub's processes.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and implemented procedures to ensure efficient hub operations.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Handled employee discipline and termination to address policy infractions.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Scheduled random drug testing for employees to diminish regularity risks.

Aircraft Supply Specialts

Prime Appearance
Santa Clara
08.2022 - Current
  • Performed regular stock checks to detect any discrepancies or irregularities in inventory levels.
  • Provided training and guidance to junior team members on best practices related to supply management processes.
  • Reviewed and updated inventory reorder points accordingly.
  • Ensured compliance with relevant regulations related to the procurement of supplies.
  • Monitored delivery schedules to ensure timely receipt of goods.
  • Implemented procedures for disposal of obsolete or expired items according to established guidelines.
  • Cleaned bathrooms including toilets, sinks, showers and tubs and mirrors.
  • Followed all safety protocols while operating machinery like vacuums and buffers.
  • Maintained records of daily cleaning activities by completing log sheets as assigned by supervisor.

Paraprofessional/Preschool Assistant Teacher

San Mateo Poster city School district
Foster City
03.2021 - 07.2021
  • Assisted in the development and implementation of individualized education plans for students with special needs.
  • Provided technical assistance to teachers when using new software or technology tools.
  • Maintained accurate records of student grades and academic progress reports.
  • Helped implement behavior management strategies for individual students.
  • Monitored student attendance records and reported any discrepancies to appropriate personnel.

Caregiver/Private Personal Assistant

Institute on Aging and Accredited Cargiver’s Speci
06.2018 - 03.2020
  • Took care of the senior residents by cooking, driving, grocery shopping bathing toileting, doing and folding laundry, shaving, massaging,walking in and out, medication reminders, communication and a companionship.
  • Reported to the agency and took notes about the customer daily and weekly
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Cashier

Mel’s drive in restaurant
- 08.2017
  • I took phone orders collect payment cash and use credit card machine
  • Adhered to established sanitation standards at all times while serving food or drinks.
  • Place the orders in the machine by entering details about the orders.
  • Welcome customers help them to be seated
  • Do side works and refills
  • Open restaurant
  • Reported the management
  • Checked back with guests periodically to ensure satisfaction with food and service.

Front desk receptionist

Korean spa
- 12.2016
  • My duty was serving customers to help choose the treatment they need, introduce the spa facilities, and the treatments, enter orders and send them to the masseurs, provide the items they need, answer and make phone calls regarding the appointments, and report management about the daily operation including the transaction
  • Cooperated with other departments to ensure smooth workflow throughout the office.
  • Processed payments using cash registers or point-of-sale systems.
  • Ensured that all necessary materials were available for meetings in advance of their start times.

Housekeeper

Residential housing
09.2015 - 11.2016
  • My duty was to clean a certain home. It covered washing dishes, vacuuming, dusting, wiping down all the areas as needed including garbage removal.

Server /waitress/

I Iuv teriayki and sushi
San Fransisco, CA
- 07.2016

As a server i took orders and provided the food and drinks.

Communicated with the kitchen team and the other staff.

Cook and cashier

Underdog hotdog joint
San Fransisco, CA
09.2015 - 04.2016
  • Opened the store, prepared the toppings for the hot dogs
  • Took orders and collected the payments
  • Cooked different hot dogs and served
  • Did side works including cleaning
  • Reported to store manager at the end of the day

English teacher

Language Education Institute of MIU university
01.2014 - 01.2015
  • As an English teacher my duty covered teaching students to provide knowledge on reading, writing, listening, vocabulary and grammar for the adults and teenagers who were from different countries with different backgrounds aged between 15-40 year old
  • Organized extracurricular activities such as students talent show, spelling competition, culture day and so on
  • Give exams and prepare materials for the examination

Project manager

Mongolian Real Estate Management company
01.2013 - 01.2014
  • Developed project proposal, and other paperwork related to the project
  • Translation and Interpretation
  • Organized meeting for the company management and the customers.
  • In charge of registering construction workers and the construction field employers.
  • Posted the job announcement
  • Conducted surveys in the construction field
  • Resolved customer issues promptly and professionally in accordance with company policies and procedures.

Project coordinator

Gobisumber Mining school of Excellence-Polytechnic college
01.2011 - 01.2013
  • Developed project proposals
  • Exchanged and provided information within the partners
  • Translation and interpretation
  • Conduct training within the project
  • Report to college director and project implementation unit
  • Took care of the accommodation, meal and vehicle for the college international guests
  • Organized special events e.g Opening ceremony, land breaking ceremony and other events related to implementing project.

Supervisor

Gobisumber General secondary school #2
01.2007 - 01.2011
  • As a lead teacher I was in charge of advising new and young teachers on their teaching methodology and professional skills
  • Organized workshop amongst the English teachers to improve the training qualifications
  • Organized team teaching classes with the fellow teachers. Provided feedback
  • Organized activities and competitions
  • Helped, coached, and supervised as needed

English teacher

Gobisumber General secondary school #2
01.2001 - 01.2011
  • My role was teaching English through improving students’ listening, speaking, reading and writing skills aged 10-15 years
  • I encouraged and motivated the students by teaching English songs and poems
  • I organized English competitions and interesting games between the students

International relation specialist

  • Developing documents for international relations
  • Developing agreement proposals
  • Communicating with International organizations such as Peace corporation America, Austraining International Australia and JIKA Japan in relation to international volunteers, and provide information on college website.

Scout leader teacher

  • Conducted life skill trainings to scout students
  • Took the scouts to the social activities
  • Organized scout students to volunteer works such as planting trees, helping elderly people, picking trash, saving water and the globe by participating in special events and competitions locally and nationally.
  • Communicated regularly with parents regarding their child's progress in the troop program.
  • Created a positive atmosphere where all scouts felt welcome, respected, and valued.
  • Assisted in the organization of camping trips and hikes for scouts.

Education

Masters in Business Administration -

01.2015

Certificate of appreciation of Central Queensland institute TAFE Australia -

01.2013

Certificate of Certificate IV Training and Assessment Australia -

01.2012

Certificate of ‘Books in a box’ training conducted by the USA Embassy -

01.2009

Certificate of Computer assisted Language learning methodology -

01.2008

Certificate of In-service training on English teaching Method -

01.2005

Bachelor of Mongolian-English teacher # interpreter -

01.2000

Skills

  • Key Performance Indicators
  • Total Quality Management
  • Performance Appraisal
  • Group Instruction
  • Classroom Instruction
  • Student Engagement
  • Curriculum Implementation
  • Special Needs Students
  • Student evaluations
  • Cognitive and behavioral development
  • Meal Preparation
  • Basic Housekeeping
  • Compassionate client care
  • Mobility Assistance
  • Documentation
  • Multitasking and Organization
  • Emotional Support
  • Housekeeping
  • Wood-fire cooking
  • Eco-Friendly Cooking
  • Cooking safety
  • Cooking healthy meals
  • Residential Cleaning
  • Restroom cleaning
  • Kitchen Cleaning
  • Mirror cleaning
  • Aircraft cleaning expertise
  • Valid Driver's License
  • Safety Protocols
  • Strategic Planning
  • Passenger support

Timeline

Service Hub Operations Manager

Santander Consumer USA
03.2023 - Current

Aircraft Supply Specialts

Prime Appearance
08.2022 - Current

Paraprofessional/Preschool Assistant Teacher

San Mateo Poster city School district
03.2021 - 07.2021

Caregiver/Private Personal Assistant

Institute on Aging and Accredited Cargiver’s Speci
06.2018 - 03.2020

Housekeeper

Residential housing
09.2015 - 11.2016

Cook and cashier

Underdog hotdog joint
09.2015 - 04.2016

English teacher

Language Education Institute of MIU university
01.2014 - 01.2015

Project manager

Mongolian Real Estate Management company
01.2013 - 01.2014

Project coordinator

Gobisumber Mining school of Excellence-Polytechnic college
01.2011 - 01.2013

Supervisor

Gobisumber General secondary school #2
01.2007 - 01.2011

English teacher

Gobisumber General secondary school #2
01.2001 - 01.2011

Cashier

Mel’s drive in restaurant
- 08.2017

Front desk receptionist

Korean spa
- 12.2016

Server /waitress/

I Iuv teriayki and sushi
- 07.2016

International relation specialist

Scout leader teacher

Masters in Business Administration -

Certificate of appreciation of Central Queensland institute TAFE Australia -

Certificate of Certificate IV Training and Assessment Australia -

Certificate of ‘Books in a box’ training conducted by the USA Embassy -

Certificate of Computer assisted Language learning methodology -

Certificate of In-service training on English teaching Method -

Bachelor of Mongolian-English teacher # interpreter -

BAYARMAA Battsoodol