Summary
Overview
Work History
Education
Skills
Timeline
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Bella Cisneros

Pittsburg,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Motivated individual offering valuable contributions and recognized for exemplary time management, organization, prioritization and work ethic.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Kang Fu Center
04.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.

Receptionist

The Arguello Pet Hospital
01.2024 - 03.2024
  • Scheduled appointments, surgeries and routine check up appointments.
  • Ordered medication refills when needed.
  • Filled prescriptions recommended by doctors for patients such as Gabapentin, Simparica Trio etc.
  • Obtained information and history from clients to maintain medical charts.
  • Released patients to owners with care directions from veterinary staff.
  • Called owner's prior to upcoming surgeries to provide instructions and recommendations to ensure their pet is in optimal condition when brought in.
  • Answered calls and addressed concerns or requests accordingly.
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness within the clinic.
  • Cleaned and sterilized exam rooms between appointments.

Sales Associate

Moe Greens
05.2022 - 01.2024
  • Greeted customers and provided exceptional customer service.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Educated customers on responsible consumption practices such as dosage control and safe storage methods.
  • Utilized point of sale systems to handle transactions accurately and efficiently.
  • Educated customers on effects, medical benefits and overall experience of using cannabis products.
  • Verified proper customer identification, medical information and paperwork.
  • Created positive and healthy customer interactions to align with company core values.
  • Handled large volume of cash with high accuracy and security each day.

Certified Nursing Assistant

Central Gardens Post Acute
05.2021 - 08.2021
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.

Education

Some College (No Degree) -

City College of San Francisco
San Francisco, CA

Certification -

Northern California Nursing Academy
04-2021

High School Diploma -

Drew School
05-2019

Skills

  • Bilingual
  • Client Communication
  • Customer Service
  • Cash Handling
  • Appointment Scheduling
  • Medical record-keeping
  • Filing

Timeline

Front Desk Receptionist

Kang Fu Center
04.2024 - Current

Receptionist

The Arguello Pet Hospital
01.2024 - 03.2024

Sales Associate

Moe Greens
05.2022 - 01.2024

Certified Nursing Assistant

Central Gardens Post Acute
05.2021 - 08.2021

Some College (No Degree) -

City College of San Francisco

Certification -

Northern California Nursing Academy

High School Diploma -

Drew School

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