Front Desk Sales Associate
Freedom Fitness Clubs
08.2024 - Current
- Leading membership salesman
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
- Resolved guest complaints efficiently, demonstrating effective problem-solving skills to maintain positive relationships.
