Hard working and motivated employee with a year of experience as a shift supervisor who prides herself on delivering excellent customer service while balancing side tasks and front of house responsibilities.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Raw Juice Bar
Schenectady, New York
08.2023 - Current
Provided on-the-job training to new staff members.
Ensured all safety and sanitation regulations were met throughout the shift.
Monitored staff performance to ensure quality standards were met.
Resolved customer complaints in a timely manner.
Provided excellent customer service to ensure satisfaction.
Server
Flower Child
Atlanta, GA
11.2022 - 02.2023
Greeted customers, answered questions and recommended specials to increase profits.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Griffins Market
Gerald Griffin
Coxsackie, NY
07.2021 - 07.2023
Built strong relationships with top customers and prospects and generated robust sales pipeline.
Worked as a cashier, a cook, a closer and a night shift supervisor.
Assisted customers when they had issues with their orders or payments to come to a resolution that benefited both parties.
Took on many responsibilities and was able to complete all needed tasks.
Cashier
HomeGoods
Atlanta, GA
08.2022 - 11.2022
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Processed sales transactions to prevent long customer wait times.
Helped with purchases and signed customers up for rewards program.
Personal Assistant
Cara Cragan
Coxsackie, NY
01.2022 - 08.2022
From January-August of 2022, I worked as a personal assistant to an architect. My tasks ranged from helping her organize files, running errands, picking up things such as tile, sinks, etc for job sites, and house sitting while she was away on business.
Education
High School Diploma -
Coxsackie-Athens High School
Coxsackie, NY
07.2022
Business: Marketing And Communications
Johnson & Wales University
Providence, RI
Some College (No Degree) - Marketing and Advertising
Savannah College of Art And Design
Atlanta, GA
Some College (No Degree) - Human Biology
SUNY At Albany
Albany, NY
Skills
Valid Driver's License
Multitasking and Organization
Proper Phone Etiquette
Attention to Detail
Creative Thinking
Excellent Communication
Problem-Solving
Customer-Oriented
Accomplishments
AP and Honors Student in Highschool
Dean's List in College
Timeline
Shift Supervisor
Raw Juice Bar
08.2023 - Current
Server
Flower Child
11.2022 - 02.2023
Cashier
HomeGoods
08.2022 - 11.2022
Personal Assistant
Cara Cragan
01.2022 - 08.2022
Griffins Market
Gerald Griffin
07.2021 - 07.2023
High School Diploma -
Coxsackie-Athens High School
Business: Marketing And Communications
Johnson & Wales University
Some College (No Degree) - Marketing and Advertising
Savannah College of Art And Design
Some College (No Degree) - Human Biology
SUNY At Albany
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