Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bella Flores

Pasco,Washington

Summary

Dynamic professional with proven expertise in administrative leadership and effective communication, honed at TJX Companies. Excelled in staff training, enhancing team contributions, and elevating customer satisfaction through strategic problem-solving. Demonstrates exceptional organizational skills and reliability, ensuring seamless operations and positive client interactions.

Overview

5
5
years of professional experience

Work History

In-Home Babysitter

Ruby Ortiz
07.2020 - Current
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Administered medications, following strict instructions from parents and medical labels.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Engaged with children on individual basis to build positive relationships.

Administrative Coordinator

TJX Companies
08.2019 - Current
  • Prepared detailed documents and reports in adherence administrative processes.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Generated routine reports and professional correspondence.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Prepared bank deposits and corporate cash shipments.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
  • Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.

Education

High School Diploma -

Pasco Senior High School
Pasco, WA
06.2019

Skills

  • Staff Scheduling Procedures
  • Inbound Phone Call Handling
  • Data Entry
  • Data Collection
  • Employee Records Management
  • Office Equipment Maintenance
  • Administrative Leadership
  • Office Opening and Closing
  • Customer Service Management
  • Staff Training
  • Filing
  • Handling and Sorting Correspondence
  • Patience and understanding
  • Medication administration
  • Reliability and punctuality
  • Effective communication
  • Confidentiality maintenance
  • Organizational skills

Timeline

In-Home Babysitter

Ruby Ortiz
07.2020 - Current

Administrative Coordinator

TJX Companies
08.2019 - Current

High School Diploma -

Pasco Senior High School

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Bella Flores