Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bella Guevara

Hostess
Miami,FL

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

1
1
year of professional experience

Work History

Hostess

Texas Roadhouse
Miami, Florida
03.2022 - Current
  • Took reservations by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

Food Service Worker

Un Believe A Bowl
Miami, FL
10.2021 - 03.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Front Service Clerk

Publix
Miami, FL
12.2020 - 06.2021
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Advised guests about available products and services to meet individual needs.
  • Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.

Education

G Holmes Braddock Senior High School
Miami
06.2023

Skills

  • Active Listening and Communication
  • Time Management
  • Guest Greeting and Seating
  • Table Assignment Management

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Hostess

Texas Roadhouse
03.2022 - Current

Food Service Worker

Un Believe A Bowl
10.2021 - 03.2022

Front Service Clerk

Publix
12.2020 - 06.2021

G Holmes Braddock Senior High School
Bella GuevaraHostess