Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Bella Stacy

Bella Stacy

New York,NY

Summary

Proven to excel in high-volume environments while significantly enhancing customer satisfaction and sales. Exceptional communication skills throughout high-pressure environments. Attributing innovative drink recipes and the ability to cultivate customer relationships resulted in a noticeable increase in repeat business. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Thriving in team oriented activities while excelling in individual challenges.

Overview

5
5
years of professional experience
2
2
Certification

Work History

Bartender

BUBO
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory

Server

Doc B's
08.2022 - 01.2023
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Cultivated warm relationships with regular customers

Server

The Lake House Kitchen & Bar
02.2022 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

High School Diploma -

Commerce High School
Commerce, TX
05.2021

Skills

  • Food Preparation
  • Health codes compliance
  • Dining room management
  • Team training and development
  • Clear and effective communication
  • Customer service expertise
  • Basic accounting
  • Engaging personality
  • Payment Processing

Certification

Food Protection Course - September 2023

New York TIPS Certificate - September 2023

Timeline

Bartender

BUBO
02.2023 - Current

Server

Doc B's
08.2022 - 01.2023

Server

The Lake House Kitchen & Bar
02.2022 - 08.2022

High School Diploma -

Commerce High School

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Bella Stacy