Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bellaheruma De Los Angeles Laguna De Lelii

Davenport

Summary

Dynamic sales leader with proven experience in developing effective sales strategies and enhancing team performance. Expertise in problem-solving, cross-functional collaboration, and driving revenue growth. Committed to fostering high customer satisfaction and delivering results. Results-oriented professional with a strong background in sales supervision and team leadership. Known for developing innovative solutions that enhance customer satisfaction and team performance. Ready to leverage expertise in sales strategy and effective communication to drive organizational success. Accomplished sales supervisor with strong problem-solving and interpersonal skills. Recognized for guiding teams to exceed performance goals while maintaining high customer satisfaction. Prepared to apply creative thinking and strategic planning to support business growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

19
19
years of professional experience

Work History

ROYALE

Manager
Orlando
08.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Developed sales strategies to enhance team performance and drive revenue growth.
  • Managed recruitment and training programs for new sales team members.
  • Conducted market research to identify emerging trends and customer needs.
  • Fostered a positive team environment through mentorship and support initiatives.
  • Identified potential new markets for direct sales products and services.
  • Coached, mentored, and trained sales staff on product knowledge, selling techniques, and customer service.
  • Developed and implemented successful strategies to increase direct sales revenue.
  • Directed daily operations including hiring and training new employees and scheduling shifts.
  • Resolved customer complaints regarding sales and service.

Sales Supervisor

WINDTRE
Italy
01.2019 - 06.2024
  • Assisted in training new sales staff on company procedures and product knowledge.
  • Collaborated with team members to develop effective sales strategies.
  • Supported inventory management by tracking stock levels and ordering supplies.
  • Engaged with customers to understand their needs and provide tailored solutions.
  • Conducted daily sales meetings to discuss goals and share best practices.
  • Maintained organized records of sales transactions and customer interactions.
  • Provided feedback to management regarding team performance and customer concerns.
  • Participated in promotional events to enhance brand visibility and drive engagement.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
  • Processed cash, credit and check transactions with POS system and cash register.
  • Maintained relationships with customers through regular follow-up calls and emails.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.
  • Created monthly reports on regional sales performance and presented to upper management.
  • Implemented procedures that improved accuracy of customer orders.
  • Identified potential opportunities for new business development activities.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Managed sales personnel, setting performance goals and strategies for attaining objectives.
  • Recognized employee skill lags and closed gaps with enhanced training and personal mentoring.
  • Oversaw hiring process for new personnel within the department.
  • Negotiated contracts with suppliers to secure advantageous terms.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Delegated work to staff, setting priorities and goals.
  • Used video conferencing solutions to communicate and train personnel in remote offices.

LAWYER

Free exercise of the profession
venezuela
07.2006 - 10.2018
  • Advised clients on legal rights and obligations in various matters.
  • Researched case law and statutes to support client positions effectively.
  • Drafted legal documents, including contracts and pleadings, ensuring compliance.

Education

LAWYER - LAW

UNIVERSIDAD DR RAFAEL BELLOSO CHACIN
VENEZUELA
11-2006

Skills

  • Team leadership
  • Sales strategy development
  • Inventory management
  • Cross-functional collaboration
  • Performance evaluation
  • Effective communication
  • Problem solving
  • Creative thinking
  • Mentorship and coaching
  • Conflict resolution
  • Customer service
  • Flexible and adaptable
  • Critical thinking
  • Attention to detail
  • Friendly, positive attitude

Languages

Spanish
Full Professional
Italian
Professional
English
Limited

Timeline

ROYALE

Manager
08.2024 - Current

Sales Supervisor

WINDTRE
01.2019 - 06.2024

LAWYER

Free exercise of the profession
07.2006 - 10.2018

LAWYER - LAW

UNIVERSIDAD DR RAFAEL BELLOSO CHACIN
Bellaheruma De Los Angeles Laguna De Lelii
Want your own profile? Create for free at Resume-Now.com