BELLAL KARIE
Nashville,TN
Summary
Versatile Information Technology Consultant in various experiences in the last 3-4 years helping companies optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure, and frameworks to accelerate progress toward business goals.
Overview
7
7
years of professional experience
Work History
Senior Field Service Associate
NTT Data
07.2024 - Current
- Delivered on-site and remote support for hardware, software, and network-related issues within a large-scale hospital environment, ensuring minimal downtime for critical systems.
- Installed, configured, and upgraded Windows and macOS systems, applications, and peripherals across Dell, HP, Microsoft, and Zebra hardware.
- Managed computer accounts in Active Directory Administrative Center (ADAC), moving devices between OUs (Standard vs. Monitorboards) to apply correct Group Policy Objects (GPOs).
- Deployed and managed endpoints with Microsoft Intune, applying secure configurations and enforcing compliance with hospital IT policies.
- Created and maintained technical documentation, tracked asset inventory, and contributed to accurate reporting using Excel and internal tracking tools.
- Provided frontline troubleshooting for complex issues while maintaining clear communication and a strong focus on end-user satisfaction.
- Tools & Technologies: Active Directory, Intune, Windows/macOS, Dell, HP, Zebra, Microsoft 365, Ticketing Systems, Excel, Asset Management, Scripting, Basic Network Troubleshooting
Cloud Technology Consultant
Oracle
06.2022 - 05.2023
- Responsible for understanding, creating and presenting general and specific product demonstrations based around NetSuite ERP cloud solutions
- Collaboration with the sales team to drive revenue and pipeline growth
- Presales support for the Oracle NetSuite Account Management Org (Customer Success team)
- Making Discovery & Qualification to create proposals and deliver best user experience
- Collaborating with sales, marketing, and management teams to develop solutions and accomplish objectives.
Ecommerce Consultant
Kariya Properties, Online
01.2020 - 01.2023
- Created various ecommerce brands, developed marketing presences for other small businesses and launched online.
- Designed highly valued websites/Optimized product listings for better search engine visibility through keyword research and on-page optimization.
- Serviced other small local businesses by providing an online presence via Facebook Business Ads, Google Ads, and TikTok Creator Ads
- Generated an average of a 4x+ ROAS for online ecommerce businesses and drove high traffic to local businesses.
- Directed market expansions to propel business forward, meet changing customer needs.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Mobile Software Engineer
Aloompa
04.2018 - 09.2019
- Key Projects: CMA Fest 2018-19, 2018-19 Anime Expo, and BET Experience
- Utilized company's core modules to tailor client's specifications and needs; provided builds for QA and clients for testing and worked on feedback from both parties
- Developed object-oriented code on Java, Kotlin, HTML, JavaScript, CocoPods, REST APIs, JSON.
- Worked with teams from other projects and departments to create apps driven by customer input.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Level 1 Helpdesk Agent
TSU
08.2018 - 05.2019
- Improved campus faculty and student satisfaction by efficiently troubleshooting and resolving technical issues
- Provided basic desktop support and troubleshooting for end users
- Installed, modified, and repaired hardware and software to resolve technical problems
- Performed hardware, software, and application installations and updates
Education
BS - Computer Science -
Tennessee State University
Nashville, TN12.2021
Skills
- Java, Swift, C#, Kotlin, HTML, Javascript, NET, Scripting
- GitHub, Android Studio, Xamarin Studio, Visual Studio, Firebase/Google Cloud Platform, JIRA/Confluence, ADAC (Active Directory Administrative Center)
- Pre-Sales, Business Operations & Analytics, Agile Methodologies, Cloud, ERP, & eCommerce Consulting
- Technical Support, Desktop Support, Client Relationship Management, Software Development
Projects
TWITTER CLONE (iOS Application), Designed a clone version of Twitter. Fetched and upload all user data, tweets, messages, and registered List of All Users were stored in Firebase Authentication, Event Info (Event ID), and User Info stored/accessible through Firebase Realtime Database. Additional requirements included publishing tweets, seeing tweets of other users, having a follower/following counter., Swift, GCP Firebase.
WELLNESS CHECKER (iOS Application), Designed for users to keep track of their weight, height, wingspan, and heart rate levels to show progress over time, also provides user a BMI calculation based on user inputs, XCode, Firebase Realtime Database STUDENT CHAT APP [SCA] (iOS Application), Designed for students to interact with one another via messaging; promotes user to sign up/login with Firebase Authentication., XCode, Firebase Cloud Firestore.
Timeline
Senior Field Service Associate
NTT Data
07.2024 - Current
Cloud Technology Consultant
Oracle
06.2022 - 05.2023
Ecommerce Consultant
Kariya Properties, Online
01.2020 - 01.2023
Level 1 Helpdesk Agent
TSU
08.2018 - 05.2019
Mobile Software Engineer
Aloompa
04.2018 - 09.2019
BS - Computer Science -
Tennessee State University
Similar Profiles
Adibus SholehAdibus Sholeh
Solution Architect at PT NTT Indonesia Technology (NTT DATA)Solution Architect at PT NTT Indonesia Technology (NTT DATA)
Pankaj NathPankaj Nath
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
GAZI MAMOONUR ALAMGAZI MAMOONUR ALAM
SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)
Yashika SureshbabuYashika Sureshbabu
Service Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT DataService Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT Data
Thomas VetterThomas Vetter
Director of Business Operations at One of NoneDirector of Business Operations at One of None