Bellar Edna

• Devised plans for innovative solutions after identifying common product issues.
• Built rapport with clients through genuine empathy and understanding, fostering long-term customer loyalty.
• Maintained expert knowledge of product offerings through ongoing training opportunities and research initiatives.
• Managed high-stress situations effectively, remaining calm under pressure while maintaining focus on delivering exceptional service levels at all times.
• Improved customer satisfactiooʻon by efficiently troubleshooting and resolving product issues.
• Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
• Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
• Assisted with creating scripts and responses for consumer interaction.
• Developed strong customer relationships through proactive communication and attentive service.
• Built rapport with customers by understanding their unique needs and offering tailored solutions accordingly.
• Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
• Streamlined internal processes for better efficiency, allowing for quicker response times to customer inquiries.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Monitored service after sale and implemented quick and effective problem resolutions.

• Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
• Added consumer purchase dates and updated address changes for current accounts in corporate database.
• Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
• Introduced Type products to consumers and promoted products currently in stock to increase sales volumes.
• Assisted with creating scripts and responses for consumer interaction.
• Developed strong customer relationships through proactive communication and attentive service.
• Negotiated contracts skillfully, ensuring mutually beneficial terms for both the company and clients.
• Established a reputation for reliability by consistently meeting or exceeding sales targets and maintaining a strong work ethic throughout tenure.
• Proactively shared market insights with management, contributing to strategic decision-making and sales initiatives planning.
• Conducted follow-ups consistently after initial sales interactions, ensuring efficient progress towards closing deals.
• Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
• Streamlined internal processes for better efficiency, allowing for quicker response times to customer inquiries.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Used CRM software to maintain detailed contact logs and account records.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Kept detailed records of daily activities through online customer database.
• Attended monthly sales meetings and quarterly sales trainings.

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Contributed to team objectives in fast-paced environment.
• Maintained current knowledge of evolving changes in marketplace.
• Recorded accurate and efficient records in customer database.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Maintained Accounts Payable and Receivable and issued payment once approved by management.

Processed the checks for approved billing and payroll for that week then provided all information back to Management t sign. I then mailed them out for management.

Processed quotes to our clients and negotiated any changes.

Provided Shipping Department with the Orders for the day and assisted making arrangements for any shipments other then UPS.

Also. Filled in for Shipping Clerk when needed.