Belle Kmetz
West Jordan,UT
Summary
Strategic E-commerce Manager with hands-on experience in managing online storefronts and independent business operations. Expertise in product listing optimization, inventory management, and customer engagement drives sales and brand growth. Leverages graphic design skills to create visually compelling product images and marketing materials, enhancing overall shop aesthetics.
Overview
9
9
years of professional experience
Work History
Owner & Designer • Etsy Shop
Self Employed
West Jordan, UT
04.2023 - Current
- Launched and grew online shop dedicated to custom digital artwork.
- Created marketing content for social media, increasing traffic and driving sales.
- Improved search ranking through keyword optimization and SEO.
- Ensured consistent customer satisfaction by actively addressing inquiries and resolving issues. through responsive customer service.
- Analyzed market trends to identify new business opportunities.
Freelance Graphic Designer
Self Employed
West Jordan, UT
01.2020 - Current
- Created custom designs for clients, including logos, social media graphics, and digital illustrations.
- Developed branding strategies to enhance client visibility and recognition.
- Communicated directly with clients to refine concepts and ensure satisfaction.
- Used tools like Adobe Photoshop, Illustrator, and Clip Studio Paint to produce high-quality work.
- Managed multiple projects simultaneously while meeting tight deadlines.
E-commerce Manager • Ebay
Self Employed
West Jordan, UT
09.2017 - Current
- Managed product listings and optimized descriptions for better visibility and sales.
- Developed e-commerce strategies to enhance online presence and customer engagement.
- Managed the day-to-day operations of the e-commerce platform, including product management, website content updates and customer service.
- Analyzed customer feedback and implemented strategies to improve the user experience of customers.
- Managed inventory levels by monitoring stock levels and ordering new items when necessary.
Education
High School Diploma -
PA Cyber
Pittsburgh, PA05-2018
Skills
- Adobe Photoshop
- Adobe Illustrator
- Branding strategy
- Market analysis
- Search Engine Optimization
- Social media marketing
- Customer relationship management
- Time management
Languages
English
Native/ Bilingual
Japanese
Limited
Timeline
Owner & Designer • Etsy Shop
Self Employed
04.2023 - Current
Freelance Graphic Designer
Self Employed
01.2020 - Current
E-commerce Manager • Ebay
Self Employed
09.2017 - Current
High School Diploma -
PA Cyber