Summary
Overview
Work History
Education
Skills
Timeline
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LauraBelle Marshall (Belle)

Tigard,OR

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with a successful team.

Overview

13
13
years of professional experience

Work History

Bartender/Sever

Claim Jumper Restaurant
Tigard, OR
11.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Mixologist

The Old Town Bar And Grill
Newberg, Oregon
09.2022 - 08.2023

Reference: Tommy (503)-619-6825

  • I have lots of experiences with lotto machines.
  • Prepared new garnishes, juices and other perishables daily.
  • Created unique cocktails for special events.
  • Received cash and card payments for balances owed.
  • Used POS system to input orders, create checks and issue receipts.
  • Crafted in-house made syrups, tinctures and specialty bar ingredients.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.

Bartender

Dundee Bistro
Dundee , OR
08.2022 - 11.2022

Reference: Chef Steve (425-999-7618) Chef Dustin (541-921-8547)

  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Collected and organized daily till totals and tips.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Sales Supervisor

Cola Cove
Tigard, OR
04.2022 - 08.2022

Reference: Bought out by a Major Company everyone was new.

  • Intakes,Inventory, money handling and product knowledge
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Processed cash, credit and check transactions with POS system and cash register.
  • Supported team members by assisting in upselling products and services and closing sales with customers.
  • Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Identified key areas within store where merchandise displays needed to be fixed and items required restocking.
  • Planned and directed floor merchandising and display building to keep stock presentable and engaging to customers.

Dog Walker/Dog Sitter

Volunteer Work (reference available upon request)
King City , OR
03.2021 - 07.2022
  • Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
  • Took pets on regular bathroom breaks.
  • Cared for pets during owners' absences.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Built rapport with dogs using verbal affirmations, petting and approved treats.
  • Daily playtime and exercise
  • Walked dogs while enforcing good behavior and manners.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Provided great communication to inform pet owners of visits and pet status.
  • Picked up any waste
  • Water and fed daily

Inventory Associate

Green Planet
King City , OR
01.2022 - 04.2022
  • Reference: Aidian Aarons (503-369-0182)
  • Performed inventory counts.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Prepared inventory products for purchasing by attaching/making tags and labels.
  • Tracked inventory usage, documented discrepancies and maintained overall count.
  • Performed scheduled inventory counts and supply audits.
  • Verified pricing and computed product totals to complete detailed invoices.
  • Maintained records tracking adjustments, pallet audits and inventory errors.
  • Entered information into system to update status reports.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Flower Intake, Flower waste out
  • Audits and Intake of all in incoming vendors
  • API errors correction
  • Metric system knowledgeable
  • Cannapoint knowledgeable
  • Product waste out

Bartender/Cocktail Waitress

Spaghetti Factory
Sherwood, OR
08.2021 - 02.2022

reference: Cylinda (707)-245-5366 or nick/Sam (503)- 625-9962

  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Increased sales of high margin menu items through effective upselling.

Cashier

Space Age Gas Station
Tigard, OR
10.2020 - 03.2021

Reference: CJ (503-481-6943) or Aleric (503-891-8098)

  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters to maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed 100-200 transactions per day with exceptional accuracy.

Life Guard Lead

Newberg Aquatic Center
Newberg, OR
04.2018 - 01.2019
  • Reference: Mcmaster or Sabrina 503-538-7454.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Informed patrons of unsafe or hazardous conditions and requested alternative activities.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Recognized swimmers in need of assistance and acted quickly.

Baby Sitter

The Walden Family
Sherwood , OR
02.2018 - 04.2018

Reference: Tasha Walden - (907) 420-7997

  • Built a stable, consistent, and positive environment for 8 year and 10 year old children
  • Maintained developmentally appropriate environment
  • Prepared meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions
  • Helped with house cleaning and laundry

Shift Leader

Dominos Pizza Inc.
Newberg, OR
06.2016 - 06.2017

Reference: Alley McClintock - (503) 538-7777

  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Mentored and supported new employees to maximize team performance.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Performed opening and closing duties.

Server/Barback

Outback Steakhouse
Tualatin , OR
07.2015 - 05.2017

Reference: Dave Seeley - (503) 998-4933

  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests
  • Resolved problems or concerns to ensure customers had a pleasant dining experience
  • Completed shift beginning and end procedures
  • Maintained safe food handling standards at all times
  • Calculated charges, issued bills and collected payments
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests

Bartender

Generations
Sherwood, OR
07.2016 - 09.2016
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Lead Bartender

Finnigan's Mill Restaurant and Bar
Newberg, OR
09.2013 - 07.2015

Reference: Jennifer Johnson - (503) 580-6998

  • Served each guest with a sincere, positive, pleasant and enthusiastic attitude
  • Prepared mixed drinks; poured wine, beer and nonalcoholic beverages
  • Processed cash, credit card and voucher payments
  • Followed save serving safety requirements and kept a list of available ride services for inebriated customers
  • Maintained full knowledge of all menu items, contents and preparation methods
  • Oversaw bar inventory, restocked supplies and placed orders
  • Completed daily logs, updated computer tracking systems and filled out other relevant documentation

Bartender

Walery's Pizza
Salem , OR
06.2011 - 09.2013

Reference: Dave Walery or Larry Oien - (503) 362-6858

  • Provided friendly and courteous service to all guests
  • Praised by management for being a fast and efficient worker, requiring little supervision
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
  • Delivered quality food and beverage service to guests in a responsible manner
  • Ensured that alcohol was consumed in designated areas only
  • Changed beer kegs

Education

Associate of Arts - Psychology

Portland Community College
Portland, OR
01.2018

High School Diploma - diploma

Sheridan High School
Sheridan, OR
2010

Skills

  • Anticipating guest needs
  • Suggestive selling
  • Outgoing personality
  • Quick to recognize problems and make corrections
  • Dependable
  • High Integrity
  • Team Player

Certifications

OLCC certified

OLCC Marijuana worker permit

Oregon Food Handlers certified

American Red Cross certified in:

CPR and First Aid

AED certified

Timeline

Bartender/Sever

Claim Jumper Restaurant
11.2023 - Current

Mixologist

The Old Town Bar And Grill
09.2022 - 08.2023

Bartender

Dundee Bistro
08.2022 - 11.2022

Sales Supervisor

Cola Cove
04.2022 - 08.2022

Inventory Associate

Green Planet
01.2022 - 04.2022

Bartender/Cocktail Waitress

Spaghetti Factory
08.2021 - 02.2022

Dog Walker/Dog Sitter

Volunteer Work (reference available upon request)
03.2021 - 07.2022

Cashier

Space Age Gas Station
10.2020 - 03.2021

Life Guard Lead

Newberg Aquatic Center
04.2018 - 01.2019

Baby Sitter

The Walden Family
02.2018 - 04.2018

Bartender

Generations
07.2016 - 09.2016

Shift Leader

Dominos Pizza Inc.
06.2016 - 06.2017

Server/Barback

Outback Steakhouse
07.2015 - 05.2017

Lead Bartender

Finnigan's Mill Restaurant and Bar
09.2013 - 07.2015

Bartender

Walery's Pizza
06.2011 - 09.2013

Associate of Arts - Psychology

Portland Community College

High School Diploma - diploma

Sheridan High School
LauraBelle Marshall (Belle)