Community focused individual talented in building great working relationships with customers and coworkers alike. Offering a high level of food service experience balanced with a grounded ability to self motivate.
Overview
18
18
years of professional experience
Work History
Server
Nourish Sushi
06.2023 - Current
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Server
Alexander's Station
11.2022 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Watershed At The Owl
02.2022 - 11.2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Executive Director
North Columbia Schoolhouse Cultural Center
03.2013 - 03.2017
Organized productions and oversaw meetings, fundraising events, performances and festivals.
Worked with board of directors to full fill mission statement, create programming and maintain financial health of the organization.
Organized venue tours for rentals, created contracts and attended rentals.
Organized performers and vendors.
Managed staff, volunteers and sub-committees.
Produced the Sierra Storytelling Festival.
Owner/Operator
The Ridge Cafe
02.2006 - 11.2012
Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
Set employee schedules, delegated work and monitored food quality and service performance.
Developed unique events and special promotions to drive sales.
Oversaw food preparation and monitored safety protocols.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Skills
Inventory management
Schedule Coordination
Staff supervision
Safe food handling
Flexible and Adaptable
Complex transactions
Dining area maintenance
Beverage preparation
Hospitality Service Expertise
Timeline
Server
Nourish Sushi
06.2023 - Current
Server
Alexander's Station
11.2022 - Current
Server
Watershed At The Owl
02.2022 - 11.2022
Executive Director
North Columbia Schoolhouse Cultural Center
03.2013 - 03.2017
Owner/Operator
The Ridge Cafe
02.2006 - 11.2012
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