J BENJAMIN ELLIOTT

• Handle late night arrivals and early morning departures, processing payments, and providing guest services.

• Balance cash drawers, reconcile daily revenue and expenses, audit credit card transactions, and ensure all accounts are

accurate.

• Identify and address any discrepancies in financial records, including out-of-balance situations.

• Coordinate with other hotel staff to address guest needs and resolve issues.

• Support colleagues during peak hours, fostering a collaborative work environment that enhance overall productivity

levels.

• Enhance customer satisfaction by promptly attending to their needs and providing personalized service.

• Open and close restaurant several days a week.
• Became highly knowledgeable in using the Toast POS system.
• Pre-bus, bus, clean, and set up all tables within my section as well as assist other servers with the same.
• Take orders and deliver food to my tables as well as other server's tables as needed.
• Created beautiful relationships with customers and co-workers, including restaurant managers.

• Used POS system to enter orders, process payments, and issue receipts.
• Kept register accurate through correct billing and cash management practices.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Took customers food orders and promptly and professionally delivered to their tables.

• Cook and served breakfast, lunch, and dinner to 42 disabled patients with severe physical and cognitive challenges
• Each plate made and served individually specific to each patient's diet
• Kept a daily temperature log was kept to ensure each meal was hot and safe to eat
• Made a weekly menu of homemade meals, often my own recipes
• Oftentimes assisted servers with hand feeding the patients who needed extra care.

• Provided an elevated customer experience to generate repeat loyal clientele
• Displayed enthusiasm and knowledge about the restaurant's menu and products
• Made server schedules, assisted with hiring, and managed wait staff working on the floor
• Closed restaurant and did all financial paperwork each night.

• Always ensured a superior, friendship based experience in one of the busiest restaurants on the central Oregon Coast
• Became well-trained in using a commercial espresso machine
• Maintained complete knowledge of restaurant menu, including daily specials
• I operated my own bank and was knowledgeable in the POS system
• Personal daily sales of $1,500-$2,000 were quite common
• Oftentimes baked desserts for the restaurant while also creating my own intriguing recipes
• Assisted with large restaurant caterings as needed.

• Managed daily operations three times weekly to ensure a high level of efficiency, consistency, and quality in both food

and service.

• Reconciled cash and credit card transactions to maintain accurate records.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and

service.

• Developed rapport with regular customers, fostering loyalty, and repeat business for the restaurant.

• Enhanced customer satisfaction by providing attentive service and anticipating dining needs.

• Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.