Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

BELMARIE SANTIAGO Nieves

Orlando,FL

Summary

Results-driving management professional with demonstrated success on building and motivating teams to achieve sales and performance for over 6 years. Determined to bring skills to responsible brands. Excels in inventory organization, merchandising and individual KPI achievements. Committed to creating a positive environment to promote up sale and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Janie And Jack
Orlando, FL
01.2021 - Current
  • Assisted on making 1 million dollars, despite 50% decrease on traffic from 2019 to 2021 by focusing clienteling
  • Conducted merchandising changes on weekly basis due to sale through
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Senior Assistant Store Manager

Under Armour
07.2015 - 08.2021
  • Managed recruiting, interviewing and conducted initial on boarding paperwork, training of all personnel
  • Oversee 55 employees while achieving 5 million dollars in 2020
  • Assist in increasing sales by 12% from 2019 to 2020
  • Conducted weekly schedules using 'Kronos'
  • Administered performance feedback to all teammates and managers
  • Ensured all policies and labor standards are being practiced by maintaining weekly log
  • Trained and supervised associates and leadership team to ensure optimal performance and customer service
  • Maintained store communication of all company directives and any policy changes or updates; including weekly KPI reports
  • Performed effective 'take five' communicating overall safety issues, new product arrivals and presentation changes on 10,000 square feet store
  • Partnered with stock team to gain ownership & accountability by creating task checklists per shift

Stock(Operational) Manager

Wilsons Leather
11.2013 - 09.2020
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Conducted monthly alarm test and AP audits
  • Continuously change backroom organization setup for incoming product with 200 square feet space
  • Ensured over 5,000 plus units were markdown effectively with close deadline
  • Monitored stock levels and review product performance reports to identify potential merchandising shifts

Education

High School Diploma -

Cypress Creek High School
Orlando, FL
05.2014

Skills

  • Named employee of quarter 2 times consecutively from 2016 to 2017
  • Supervised award winning store for top % to plan against 181 store (North America)
  • Achieved merchandising reputation that led to helping district stores execute floor sets

Timeline

Assistant Store Manager

Janie And Jack
01.2021 - Current

Senior Assistant Store Manager

Under Armour
07.2015 - 08.2021

Stock(Operational) Manager

Wilsons Leather
11.2013 - 09.2020

High School Diploma -

Cypress Creek High School

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BELMARIE SANTIAGO Nieves