Detail-oriented psychology student with strong organizational, problem-solving, and communication skills. Experienced in managing workflows, training team members, and fostering positive experiences in customer service and healthcare settings.
Overview
3
3
years of professional experience
Work History
Volunteer
UCSD Health
03.2025 - Current
Transported patients and helped with discharge procedures.
Restocked medical supplies and consumables to prepare procedure rooms.
Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
Volunteer
San Diego Blood Bank
11.2024 - Current
Managed the check-in process for countless donors, ensuring a seamless and welcoming experience while maintaining HIPAA compliance.
Collaborated with staff to identify and resolve scheduling conflicts, contributing to an increase in donor satisfaction during busy donation drives.
Educated first-time donors on the donation process and post-donation care, fostering a positive and informed experience for every individual.
Barista
Sharetea
10.2021 - 09.2024
Operated a boba tea shop, handling tasks from taking customer orders as a cashier to preparing and serving a wide variety of drinks.
Managed store opening and closing procedures, ensuring smooth daily operations and adherence to standards.
Provided excellent customer service in a fast-paced environment, maintaining efficiency and accuracy.
Team Member
Cava
10.2023 - 07.2024
Provided excellent service in a fast-paced environment by assisting customers, maintaining cleanliness, and adhering to strict food safety protocols.
Trained and supported new employees, fostering a collaborative and efficient team culture.
Effectively managed multiple tasks and priorities while maintaining clear communication with customers and team members.