BELQUI CASTRO
Burnsville,MN
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Talented Financial Assistant with successful history establishing effective operational procedures to keep financial activities accurate, compliant and current. Familiar with processing forms, maintaining documents and administering payroll. Professional demeanor comfortable in formal and casual business settings.
Overview
16
16
years of professional experience
Work History
Financial Assistant
360 Communities
12.2022 - Current
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assisted customers with completing financial assistance applications and other paperwork.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Receiving more then 60 calls at day
PATIENT CARE TECHNICIAN
MARTIN HEALTH SYSTEM
08.2016 - 11.2021
- Patient oriented technician, assisting nurses with patient care including: hygiene, vitals, phlebotomy, EKG, bladder scanning, char ng, and patient physical therapy (inpatient) in both acute care and intensive care.
- Assisting 20 or more patients per day
- Established patients and performed good care
- Answered patient assistance calls, assessed needs, and offered qualified support
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Maintained clean and safe environment to promote patient safety and comfort
- Supported patient admissions, discharges, and transfers to promote team productivity
TEAM CENTER COORDINATOR
Cleveland Clinic Florida
11.2016 - 07.2021
- Secretary handle family members call, physician and RN, have assignments in every floor , make sure floors are safe and organized for patients and family members and staff, work orders for medical equipment and order office supplies.
- Entered data, generated reports, and produced tracking documents
- Tracked records, filed documents and maintained communication between clients to manage office activities
- Monitored front areas so that questions could be promptly addressed
Cashier/customer Services/grocery Associate/receiving Associate/ Pricing Coordinator Assistance
Winne Dixie
10.2007 - 12.2008
- Cashier, customer services handling money, returns/exchanges/using western union services/ assistance customers helping find everything need
- Organizing store
- Serving over 200 customer per day
- Responded to customer needs through competent customer service and prompt problem-solving
- Responded to customer calls and emails to answer questions about products and services
Education
Patient Care Technitian -
Cleveland Clinic
Port Saint Lucie, FL12.2016
GED -
GRAND STREET CAMPUS HIGH SCHOOL
Brooklyn NY02.2000
Skills
- Time Management
- Team Player
- Goal-Oriented
- Strategic Planning
- Conflict Resolution
- Office Organization
- Customer Relationships
- Telephone Etiquette
- Document Workflow
- Information Updates
- Client Confidentiality
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Financial Assistant
360 Communities
12.2022 - Current
TEAM CENTER COORDINATOR
Cleveland Clinic Florida
11.2016 - 07.2021
PATIENT CARE TECHNICIAN
MARTIN HEALTH SYSTEM
08.2016 - 11.2021
Cashier/customer Services/grocery Associate/receiving Associate/ Pricing Coordinator Assistance
Winne Dixie
10.2007 - 12.2008
Patient Care Technitian -
Cleveland Clinic
GED -
GRAND STREET CAMPUS HIGH SCHOOL
Similar Profiles
Kelly SaxKelly Sax
Intern at 360 CommunitiesIntern at 360 Communities
Jacob LemkeJacob Lemke
Volunteer at 360 CommunitiesVolunteer at 360 Communities
Abdisalan OsmanAbdisalan Osman
Accountant at 360 CommunitiesAccountant at 360 Communities