Summary
Overview
Work History
Education
Skills
Activities
Languages
Timeline
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Beluma Anita Jackson

Beluma Anita Jackson

Hilo,HI

Summary

Looking to improve my experience by using my skills to obtain a position to serve and help others.

I am Beluma Jackson- a proud pacific islander with an understanding of two languages. I am a 26 years old high- school graduate with solid experience when getting things done. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Collaborative team player skilled at working with hardware and software to get things the way it has to be. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving. I will try my best to meet the working requirements and the following job opportunities. Lastly, I (Beluma Jackson) is a goal-oriented individual with a pleasant personality.

Some experiences and achievements that I think relates to this job :

Airline ticket agent with solid foundation in customer service and proven history of enhancing passenger experiences. Possesses keen focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Recognized for excellent communication skills and ability to handle challenging situations with poise.

Experienced with handling passenger inquiries, ticketing, and baggage issues. Utilizes communication and problem-solving skills to ensure seamless travel experiences. Track record of maintaining composure and professionalism in high-pressure environments.

Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 4 years of experience in aviation industry.

Customer-oriented Reservation Agent with over four years of experience in customer service. Hardworking with excellent telephone sales skills. Works to answer all guests questions via phone or email to reach positive outcomes.

Outgoing Reservation Agent recognized for using up-selling techniques to maximize revenue in aviation industry.

Overview

2026
2026
years of professional experience

Work History

Airline customer service Agent

Japan airline / Air Tahiti Nui
- Current
  • Customer Service for 5 years
  • Packaging/ Merchandising at Franks’ company
  • Check in agent - ask dangerous goods questions, tagging check in bags, handling of boarding passes
  • Making announcements at the boarding area
  • BGR ASSIST
  • PASSPORT VERIFICATION

Employee

FedEx/UPS Ground
- Current
  • Warehouse work

Employee

LSG SkyChef
01.2021 - Current
  • Airline food prep

Child care provider

01.2010 - Current
  • Provide child care after school, during weekends and holidays

Salesperson / customer service

Cutco selling company
05.2019 - 01.2021
  • 2-3 yr of customer handling/ services
  • Answering rapid inbound calls
  • Scheduling and setting up reminders for customers appointments
  • Following the rules application
  • Showing the customer sympathy and also assisting them on different options
  • Outbound calls to customers and leaving voicemails
  • Updating any information on account for system maintenance
  • Negotiating options to reset loans out of Covid-19 programs that would resolve past due amounts
  • Making sure the customer is understanding their account and any account history or balances

Education

General Business -

University of Hawaii At Hilo
Hilo, HI
01.2020

DIPLOMA - Health Administration

Waiakea High School
Hilo, HI
01.2018

Skills

  • Customer service
  • Presenting
  • AVID
  • Computer skills
  • Microsoft Word
  • Texting
  • Typing
  • Live chat
  • Computer networking
  • Detail oriented
  • Records Administration
  • General Business
  • Child care
  • CPR
  • Followed verbal and written instructions
  • Athletic
  • Selling
  • Focuses on results
  • Excellent communication skills
  • Polite
  • Loving
  • Respectful
  • Ability to learn and adapt

Activities

  • University of Hawaii at Hilo student (online)
  • Waiakea High School Alumni
  • AVID graduate
  • Member of Spanish and Japanese club 2017
  • Member of Waiakea High School Interact club 2017
  • Active church member
  • Member of Kosrae Hilo Organization
  • Member of HilokosPni softball team

Languages

Micronesian
Professional Working

Timeline

Employee

LSG SkyChef
01.2021 - Current

Salesperson / customer service

Cutco selling company
05.2019 - 01.2021

Child care provider

01.2010 - Current

General Business -

University of Hawaii At Hilo

DIPLOMA - Health Administration

Waiakea High School

Airline customer service Agent

Japan airline / Air Tahiti Nui
- Current

Employee

FedEx/UPS Ground
- Current
Beluma Anita Jackson