Summary
Overview
Work History
Education
Skills
References
Timeline
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Belynda Wesley

Hallandale,FL

Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.

Overview

7
7
years of professional experience

Work History

Rolling Loud

CSC Security
Miami Gardens, FL
02.2021 - 06.2023
  • Delivered services to customer locations within specific timeframes.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

● Conducted regular inspections and patrols of the premises. ● Monitored property entrances and authorized access for individuals and vehicles. ● Reported any suspicious activities and incidents.

Front Store Cashier

Cvs Pharmacy
Hollywood, FL
09.2020 - 11.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.

Front Desk

Sheldon Hotel
Hollywood, FL
02.2019 - 08.2020
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Collected room deposits, fees, and payments.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.

Walmart

Cashier/ Stocker
Hollywood, FL
05.2016 - 07.2019
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Associate of Arts - Health Sciences

Broward College
Fort Lauderdale, FL
06.2029

High School Diploma -

Hallandale High School
Hallandale Beach, FL
06.2019

Skills

  • Calendar Management
  • Report Generation
  • Room Assignments
  • Front Office Support
  • Guest Relations

References

References available upon request.

Timeline

Rolling Loud

CSC Security
02.2021 - 06.2023

Front Store Cashier

Cvs Pharmacy
09.2020 - 11.2022

Front Desk

Sheldon Hotel
02.2019 - 08.2020

Walmart

Cashier/ Stocker
05.2016 - 07.2019

Associate of Arts - Health Sciences

Broward College

High School Diploma -

Hallandale High School
Belynda Wesley