Ben Andrews
Greater Birmingham,AL
Summary
Dynamic store manager with over 28 years of diverse retail experience, recognized for a track record of accelerated advancement and exceptional performance. Proven ability to drive startup success, achieving the highest customer count and retention rates within seven months of opening new stores. Expertise encompasses all facets of retail operations, including P&L management, merchandising, sales, customer service, inventory control, and personnel management. A history of successfully coordinating new store openings across multiple retailers underscores a commitment to excellence in the retail sector.
Overview
22
22
years of professional experience
Work History
Warehouse Manager
Adams Beverages of Alabama, LLC
05.2023 - 12.2025
- Oversaw daily warehouse operations, ensuring efficient processing of incoming and outgoing shipments.
- Managed inventory control systems, optimizing stock levels and reducing discrepancies.
- Implemented safety protocols, enhancing workplace safety and compliance with regulations.
- Trained and mentored staff on best practices in warehouse management and equipment operation.
- Conducted regular audits of inventory accuracy, maintaining high standards of quality control.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
Inventory Manager
Adams Beverages of Alabama, LLC
11.2022 - 05.2023
- Managed inventory levels to ensure optimal stock availability and minimize excess waste.
- Conducted regular audits of inventory systems to ensure compliance with company standards and regulations.
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
Sales and Distribution
Adams Beverages of Alabama, LLC
04.2022 - 11.2022
- Researched competitors' actions in marketing, sales and distribution to develop new merchandising strategies.
- Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
- Consistently met or exceeded sales targets through diligent prospecting and follow-up activities.
- Utilized advanced software programs to accurately forecast future sales trends and adjust inventory accordingly.
- Developed customized sales pitches for diverse clientele, ensuring relevancy and increasing conversion rates.
- Oversaw successful execution of promotional campaigns designed to increase brand awareness, customer engagement, and sales.
- Implemented effective visual merchandising strategies for appealing store displays and increased sales.
- Maintained up-to-date knowledge on industry trends and competitor activity, informing sales strategies and keeping store offerings relevant.
Sales and Distribution
Birmingham Budweiser
10.2015 - 04.2022
- Researched competitors' actions in marketing, sales and distribution to develop new merchandising strategies.
- Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
- Maximized store profitability by regularly monitoring and adjusting pricing strategies, inventory levels, and merchandising layouts based on customer preferences and sales data.
- Implemented A/B testing methods to refine messaging, design elements, and distribution channels for maximum impact.
- Consistently met and exceeded sales targets by understanding customer needs and offering tailored solutions.
- Maximized sales potential by skillfully rearranging products based on seasonality, promotions, and consumer trends.
Delivery Driver
Birmingham Budweiser
10.2015 - 03.2017
- Delivered products efficiently, ensuring timely arrival at customer locations.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Provided exceptional customer service, addressing inquiries and resolving issues on-site.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Sales Associate
Springhill Toyota and Scion
02.2014 - 10.2015
- New and Used car specialist.
- Greeting clients
- Directing clients to vehicle that fits needs
- Gathering all information needed to help client make informed decision
- Follow up with client to ensure total satisfaction with vehicle purchase
Manager Trainee
Aaron's, Inc
02.2012 - 02.2014
- Acquisition and maintenance of customers, providing a solution for customers to renew their lease agreements.
- Delivery ,setup ,and demo product to customer.
- Also handles the return of product to the store as well as cleaning and repairing product.
- Light inventory duties.
- Outside marketing as well as telemarketing through a database of customers.
Assistant sales manager
Verizon
10.2010 - 02.2012
- Sales and service of Verizon Wireless cellphone, Internet, and home phone service.
- Provide customer service to find solution to customer issues.
- Managing multiple sales associates over 3 stores in the Panama City area.
- Offering a total solution for customers communication needs.
- Inventory duties.
Resources specialist
Swift oil and gas
06.2010 - 10.2010
- Provided Inventory and people management and guidance during the Deep Horizon oil spill incident for multiple sights in Panama City as well as Tallahassee Florida.
General Manager
The Aaron's Company, Inc.
01.2004 - 06.2010
- Customer Acquisition and Maintenance
- Inventory Management to include: inventory, re-order, and processing new inventory
- Floor Space Management
- Personnel Scheduling (Work Schedules)
- Employee Hiring/Termination
- Employee Counseling
- Employee Training
- Manage Customer Quality Assurance Program
- Facilitate Non-Renewal Calls with the goal to Re-new Customer Agreement
- Perform Service Management
Education
Applied Computer Science, Computer Systems Networking and Telecommunications
Troy University
01.2020
Music
Gulf Coast State College
01.2001
Diploma - General
Rutherford high school
01.1998
Skills
- Sales team leadership
- Inventory control
- Inside Sales
- Telecommunications
- Computer Hardware
- Computer Repair
- Sales
- Warehouse operations
- Forklift operations
- Shipping and receiving
- Inventory and stocking
- Hiring and training
Languages
English
Full Professional
Timeline
Warehouse Manager
Adams Beverages of Alabama, LLC
05.2023 - 12.2025
Inventory Manager
Adams Beverages of Alabama, LLC
11.2022 - 05.2023
Sales and Distribution
Adams Beverages of Alabama, LLC
04.2022 - 11.2022
Sales and Distribution
Birmingham Budweiser
10.2015 - 04.2022
Delivery Driver
Birmingham Budweiser
10.2015 - 03.2017
Sales Associate
Springhill Toyota and Scion
02.2014 - 10.2015
Manager Trainee
Aaron's, Inc
02.2012 - 02.2014
Assistant sales manager
Verizon
10.2010 - 02.2012
Resources specialist
Swift oil and gas
06.2010 - 10.2010
General Manager
The Aaron's Company, Inc.
01.2004 - 06.2010
Music
Gulf Coast State College
Diploma - General
Rutherford high school
Applied Computer Science, Computer Systems Networking and Telecommunications
Troy University