Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Excited, willing and able to learn in new situations of all types.
Overview
18
18
years of professional experience
Work History
Premium Courtside Server for the Portland Blazers
Rose Quarter/Moda Center
10.2022 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Landscape Gardener
Self-employeed
03.2022 - Current
Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
Ensured healthy lawns using proper mowing techniques that promoted turfgrass vigor while minimizing pest issues.
Used shears, pruners, weed-eaters and chainsaws to prune and trim hedges, trees and shrubs.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Helped design and plant edible and ornamental gardens for clients to achieve their dream yards and homes.
Raised property values for clients by implementing attractive landscaping designs that enhanced curb appeal.
Enhanced landscape aesthetics by designing and implementing creative garden layouts.
Glassblower
BenBee Glass Creations
11.2015 - Current
Hand crafted glass design ranging from craft to fine art.
Run and managed by myself
Mentored junior glass blowers, improving their skills and knowledge of various techniques and materials used in the industry.
Reduced material waste through careful planning, measurement, and execution of glass designs.
Developed new color combinations and patterns for glass products, resulting in an expanded product line offering.
Constructed ash cremain memorials and other intricate gold and silver fumed pendants and products according to design specifications.
Running POS, conducting sales, handling and maintaining an organized cash till
Construction Worker
Bachelor General Contracting and Designs
05.2007 - 10.2010
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Enhanced project efficiency by coordinating with team members and managing resources effectively.
Executed painting projects inside and outside. Created bids for clients and meeting deadlines and standards to meet and exceed customers satisfaction.
Education
Associates Degree - Science
Portland State University
Portland, OR
07.2010
Skills
Artistic glass crafting as well as creating studios and assembling products
Strong work ethic
Customer service
Exceptional customer service
Quality control
Teamwork and collaboration
Problem-solving
Cannabis industry experience
Accomplishments
Achieved satisfied customers by completing problem solving and great service with accuracy and efficiency.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Personal Information
Work Permit: Authorized to work in the US for any employer