Ben Bailey
Conroe,TX
Summary
I am a dependable hard worker, with High level of craftmanship looking for an excellent opportunity to work as a Service Writer Manager. Where my talent and knowledge can be best utilized for the development of the organization. I am seeking a long-term position. Customer-oriented Service Writer Manager with 9 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager /Lead Technician
Bailey Specialisties
05.2015 - Current
- Major and Minor Repairs to ATV, UTV, Boat, Trailers
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Researched and implemented new technologies and equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Water Treatment Specialist
Puragain Water
06.2023 - 08.2024
- Assemble, Install/Service Water Softener Systems located in client’s homes.
- Recorded test data and prepared reports, summaries or charts to interpret test results.
- Increased system efficiency by troubleshooting equipment malfunctions and implementing necessary repairs or upgrades.
- Performed water quality analysis, testing and verification.
- Improved water quality by implementing advanced treatment techniques and optimizing filtration processes.
- Oversaw reverse osmosis systems used to treat drinking water.
- Completed laboratory testing to measure pH levels and other water quality parameters.
- Performed routine maintenance and repairs on water-treatment equipment to reduce downtime.
Technician
Tater Toys Offroad
06.2021 - 06.2023
- Manufacture Custom Parts for ATV, UTV, Roll Cages
- Hydraulic Steering Components.
- Custom Lifts and Suspensions.
- Diagnose and repair suspension issue
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Repaired engine and transmission components to enhance vitality.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Improved engine performance with advanced tuning and modifications.
Generator Technician
Quality Generators
04.2019 - 05.2021
- Maintained generator sets and equipment.
- Boosted team productivity by sharing technical expertise and assisting in training new mechanics.
- Gained trust from clients through transparent communication regarding repair estimates, timelines, and potential challenges during service calls.
- Optimized generator performance by troubleshooting and diagnosing issues promptly.
- Ensured compliance with local regulations by maintaining up-to-date knowledge on electrical codes and standards.
- Maintained a safe working environment through adherence to safety protocols during repairs and installations.
- Minimized equipment failures with implementation of preventative maintenance plans tailored to each client''s needs.
- Upheld company reputation for quality workmanship with thorough testing procedures after completing repairs or installations.
- Inspected and tested equipment to locate damage or worn parts.
Water Treatment Specialist
Quality Water and Air
04.2010 - 03.2019
- Assemble, Install/Service Water Softener Systems located in client’s homes.
- Installation/ Service Reverse Osmosis Systems.
- Train New employees on in-home water installs and quality analysis.
- Residential water testing for Chlorine, Hardness, Iron and Other Contaminates.
- Completion of Work/Service Orders.
- Rebuild/Replace Components of Water Softener Control Heads.
- Perform Resin, Carbon Changes.
- Annual Sanitation of Reverse Osmosis Systems, Filter, Membrane Changes.
- Oversaw reverse osmosis systems used to treat drinking water.
Education
Completed Basic life skills, 1 year of Aviation Maintenance -
TSTC, College
01.2003
Graduated -
Conroe High School
01.2000
Skills
- Customer Service
- Mechanical/Technician Background
- Troubleshooting Skills
- Craftmanship
- Leadership and team building
- Problem Resolution
- Operations Management
- Efficient multi-tasker
- Training and coaching
- Staff Supervision
- Verbal and written communication
- Equipment Maintenance
Certification
Water Treatment Level III License, Classes Completed at TSTC, College, Waco TX- 16 total credits
Timeline
Water Treatment Specialist
Puragain Water
06.2023 - 08.2024
Technician
Tater Toys Offroad
06.2021 - 06.2023
Generator Technician
Quality Generators
04.2019 - 05.2021
General Manager /Lead Technician
Bailey Specialisties
05.2015 - Current
Water Treatment Specialist
Quality Water and Air
04.2010 - 03.2019
Graduated -
Conroe High School
Completed Basic life skills, 1 year of Aviation Maintenance -
TSTC, College
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