Ben Bailey
Galena,MO
Summary
Action-oriented Fulfillment Team Member dedicated to keeping retail operations moving at pace. Combines hands-on experience in inventory management and POS operations with a team-first mindset. Focused on driving daily productivity, solving problems quickly, and ensuring customers always find exactly what they need on the floor.
Overview
2
2
years of professional experience
Work History
Order Pickup and Delivery Fulfillment Team Member
Menards
Springfield, MO
11.2025 - 08.2026
- Fulfill customer orders accurately and efficiently.
- Picked, packed, and shipped items based on specific customer orders to ensure accuracy and satisfaction.
- Assisted customers with pickups, addressing inquiries to enhance customer satisfaction.
- Coordinate with multiple departments to ensure timely service.
- Collaborated with team members to streamline fulfillment processes daily.
- Maintain an organized work area while working in a fast-paced environment.
- Organized shelving units to maintain a tidy and accessible stock area.
- Monitored stock levels and reported shortages to management promptly.
Technology Sales Specialist
Best Buy
Branson, MO
06.2024 - 01.2026
- Guided customers in selecting electronics, mobile devices, accessories, and membership services tailored to their needs.
- Developed customer relationships through targeted questions and personalized technology solution recommendations.
- Met performance goals through membership sales and exceptional customer service.
- Clarified product features and benefits to empower customers in making informed buying decisions.
- Processed purchases, returns, and financing transactions accurately using POS systems.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Assisted with online order pickups and resolved customer concerns professionally.
- Maintained merchandising standards and collaborated with teammates to improve the customer experience.
Education
Aviation Flight Technologies -
Ozarks Technical Community College
Springfield, MO01-2027
Skills
- Order Fulfillment
- Inventory Management
- POS & Cash Handling
- Electronics Product Knowledge
- Product Recommendations
- Sales relationship management
- Consultative Selling
- Technical sales
- Customer support
- Conflict resolution skills
- Team Collaboration
- Teamwork
- Safety protocols
Timeline
Order Pickup and Delivery Fulfillment Team Member
Menards
11.2025 - 08.2026
Technology Sales Specialist
Best Buy
06.2024 - 01.2026
Aviation Flight Technologies -
Ozarks Technical Community College