Ben Baltimore
Omaha,NE
Summary
Highly-motivated employee with desire to take on new challenges and experiences. Extensive BOH and kitchen experience at Dave & Busters, with newly learned capabilities in the FOH. Experienced in fast-paced environments. Strong work ethic, adaptability and adept at working effectively and mastering new skills. Very dependable worker with a proven track record of efficiently completing tasks in various settings. Passionate about the D&B culture with motivation to continue learning and developing in the company.
Overview
6
6
years of professional experience
Work History
Assistant Kitchen Manager and FOH/BOH Key Hourly
Dave and Busters
Omaha, Nebraska
03.2019 - Current
- Assisted with the hiring, training and supervision of kitchen staff.
- Organized inventory and placed orders for food, equipment, and supplies to maintain appropriate stock levels.
- Ensured compliance with all health and safety regulations in the kitchen area.
- Monitored food cost percentages and labor costs to ensure budgetary goals were met.
- Conducted daily pre-shift meetings to review menu changes, special requests, and upsell opportunities with waitstaff.
- Reviewed monthly financial reports for accuracy and identified areas needing improvement.
- Evaluated employee performance regularly through observation of job duties during shifts.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved problems or concerns to satisfaction of involved parties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Creighton Preparatory High School
Omaha, NE05-2019
Some College (No Degree) - Business Administration (BSAAS)
Metropolitan Community College
Omaha, NESkills
- Scheduling staff
- Kitchen staff coordination
- Employee monitoring
- Productivity improvement
- Customer service
- Inventory coordination
- Vendor relationship management
- Staff coaching
- Cost control
- Health code compliance
Timeline
Assistant Kitchen Manager and FOH/BOH Key Hourly
Dave and Busters
03.2019 - Current
High School Diploma -
Creighton Preparatory High School
Some College (No Degree) - Business Administration (BSAAS)
Metropolitan Community College
Similar Profiles
Bradley BlackburnBradley Blackburn
Supervisor / Bartender at Dave And BustersSupervisor / Bartender at Dave And Busters
Ryonna MerrittRyonna Merritt
Event Sales Coordinator at Dave and BustersEvent Sales Coordinator at Dave and Busters
Francis (Max) BurriniFrancis (Max) Burrini
Area Operations Manager (Bar) at Dave and BustersArea Operations Manager (Bar) at Dave and Busters
Luke SkjefstdLuke Skjefstd
Area Operations Manager at Dave and BustersArea Operations Manager at Dave and Busters
Teresa FoxTeresa Fox
Job Title Senior Application Systems Analyst at Metropolitan Community CollegeJob Title Senior Application Systems Analyst at Metropolitan Community College