Summary
Overview
Work History
Education
Skills
Timeline
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Ben Bishop

Jacksonville

Summary

Successful Project Manager with high-level skill in logistics, customer development, project scope and risk management. Managing project scheduling, deliverables coordination and recordkeeping. Meets stringent deadlines with expert preparation and ongoing monitoring of current projects.

Overview

5
5
years of professional experience

Work History

Field Operations

PGA TOUR
09.2023 - 04.2024
  • Recorded and reviewed data from Shotlink systems for live broadcasting purposes
  • Traveled to tournaments around the country to set up and troubleshoot camera and shot tracking equipment
  • Interacted and conversed regularly with golfers and spectators to represent and explain the Shotlink division and the collected data sets
  • Worked directly with live broadcasting production team in order to review all statistics before they were aired
  • Physical labor, including the raising and breaking down of camera systems before and after tournaments
  • Maintained punctuality for early mornings and meetings, whether in person on site or remote work

Retail Operations/Project Manager

TTI Logistics
06.2022 - 06.2023
  • Controlled project milestones and deliverables at all stages, from planning and development through quality control and final review
  • Assessed project parameters and client expectations to provide consistent status reports and to proactively address potential delays or constraints
  • Tracked and traced in-transit loads to stay updated on shipment status
  • Interacted with clients throughout projects to present updates, incorporate feedback and redirect concerns
  • Drafted shipment BOLs, packing lists, invoices and shipping labels
  • Coordinated shipment details, recording load data and destination in Tailwinds Transportation
  • Communicated with carriers to confirm delivery windows and reduce shipment delays
  • Coordinated entire life cycle of logistics for several retailers and retail manufacturers

Operations Manager

The Junkluggers Of NE FL
07.2021 - 06.2022
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
  • Formulated processes to reduce downtime and financial loss
  • Increased profit by streamlining operations
  • Introduced new methods, practices and systems to reduce turnaround time
  • Learned systems available to me to track and log work issues
  • Used leadership as well as cooperation in order to keep a total of 6 employees happy while also representing my managerial position

Sales Associate

K.C. Petroleum
09.2020 - 06.2021
  • Engaged with customers to build rapport and loyalty
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Maintained customer satisfaction with quick and professional handling of any issues the customer faced
  • Provided positive first impressions to welcome existing, new and potential customers
  • Solved customer challenges by offering relevant services

Associate Manager

ABC FINE WINE & SPIRITS
03.2020 - 09.2020
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Actively manage day to day retail operations at the Sawgrass ABC store location
  • Managed staff of 3 sales associates
  • Responsible for Inventory Management and Shipping and Receiving of store product
  • Responsible for corporate reporting of store sales, inventory and cash management on a daily, weekly and monthly basis

Retail Operations Specialist

TRADE SHOW TECHNOLOGIES, INC
03.2019 - 03.2020
  • Responsible for the oversite and management of key corporate accounts including Macy's, Fossil, Sketchers and Morphe
  • Coordinated inventory management for the staging and pre-opening for new stores for each customer
  • Ensured that pre-opening inventory, furniture and fixtures for each store opening was transported and received by customer
  • Utilized Tail Winds Transportation Software platform for shipping management
  • Coordinated shipping management with proprietary Mayflower Shipping relationship
  • Initiated and managed 3rd party freight brokerage and shipping on an as needed basis to ensure client product delivery
  • Drafted invoices for completed work
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans

Education

Bachelors - Business Administration And Management

FSCJ
Jacksonville, FL
12-2026

Associate in Arts -

AUBURN UNIVERSITY
Auburn, AL
03.2018

Skills

  • Logistics Management
  • Proficient in MS Office Suite
  • Work flow planning
  • Customer relations specialist
  • Proficient in Tail Winds Transportation
  • Project Management
  • Risk analysis and management
  • Process Improvement
  • Strategic Planning
  • Retail Management
  • Nannying
  • Toddler care
  • Sales
  • B2B
  • Pet sitting
  • B2B sales
  • Negotiation
  • Time management
  • Driving
  • Guest services
  • Hospitality
  • Field operations
  • Project tracking
  • Project development and lifecycle

Timeline

Field Operations

PGA TOUR
09.2023 - 04.2024

Retail Operations/Project Manager

TTI Logistics
06.2022 - 06.2023

Operations Manager

The Junkluggers Of NE FL
07.2021 - 06.2022

Sales Associate

K.C. Petroleum
09.2020 - 06.2021

Associate Manager

ABC FINE WINE & SPIRITS
03.2020 - 09.2020

Retail Operations Specialist

TRADE SHOW TECHNOLOGIES, INC
03.2019 - 03.2020

Bachelors - Business Administration And Management

FSCJ

Associate in Arts -

AUBURN UNIVERSITY

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