Ben Booker
Knoxville,TN
Summary
Accomplished sales representative with a proven track record at Carriage Hill Insurance, securing 4,000 new accounts to significantly boost revenue. Expert in customer relationship development and cost accounting. Excels in driving account growth and fostering long-term client loyalty through strategic sales expertise and operational efficiency.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Agent/Business Partner
Carriage Hill Insurance
07.2014 - 11.2024
- Sold new products and services and developed new accounts to maximize revenue potential.
- Met with new customers to share product and service information, listen to needs and learn about personal and business insurance exposure needs.
- Secured 4,000 new accounts to increase company revenue.
- Grew book of business to 10 million dollars in annual premium equating to 1.5 million in annual revenue
- Prepared documentation, finalized sales and maintained records.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Became a financial partner in the company in 2018.
- Trained numerous junior agents at the company.
- Worked with a team of 48 employees to give clients the best insurance experience possible.
Sales Associate
State Farm
01.2012 - 07.2014
- Solved customer needs by providing personal and business State Farm Insurance products.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Roofing Salesperson
Baird & Associates Roofing Co.
07.2011 - 01.2012
- Consulted with clients to supply accurate product and service information.
- Quoted and was a project manager for residential and commercial roofing projects.
Education
Bachelor of Science - Sports Management
East Tennessee State University
Johnson City, TN05-2011
Associate of Science - Sports Management
Cleveland State Community College
Cleveland, TN05-2009
Skills
- Customer relationship development
- Sales expertise
- Account growth
- Operations
- Customer networking
- Systems and software expertise
- Detailed and organized
Timeline
Agent/Business Partner
Carriage Hill Insurance
07.2014 - 11.2024
Sales Associate
State Farm
01.2012 - 07.2014
Roofing Salesperson
Baird & Associates Roofing Co.
07.2011 - 01.2012
Bachelor of Science - Sports Management
East Tennessee State University
Associate of Science - Sports Management
Cleveland State Community College
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