Summary
Overview
Work History
Education
Skills
Timeline
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Ben Bouillon

Hot Springs,AR

Summary

Proven track record of enhancing learning outcomes and customer satisfaction, demonstrated during tenure at First Step Inc. Skilled in public speaking and class instruction, with a strong work ethic and exceptional customer service abilities. Leveraged strong communication skills to improve efficiency and foster positive environments across various roles. Achieved significant improvements in student performance and service quality without compromising service standards. Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.

Overview

9
9
years of professional experience

Work History

Adult Development Instructor

First Step Inc
05.2023 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Educated and cared for Adults with learning disabilities, as well as mental, and physical handicaps.
  • Created daily plans, and goals for individuals in the program.

Server

Texas Roadhouse
11.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Delivery Driver

Amazon
08.2021 - 03.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Server

Purple Cow
04.2018 - 04.2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Lot Porter

Chevyland
07.2017 - 11.2018
  • Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
  • Communicated with service team and other staff to assist customers.
  • Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
  • Streamlined vehicle inventory management through regular updates and effective communication with sales staff.

Car Wash Attendant

Snappy Scrubs Car Wash
02.2015 - 11.2017
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.

Education

High School Diploma -

Benton High School
05.2016

Skills

  • Strong Communication Skills
  • Public Speaking
  • Class Instruction
  • Understanding of learning styles
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling

Timeline

Adult Development Instructor

First Step Inc
05.2023 - Current

Delivery Driver

Amazon
08.2021 - 03.2022

Server

Texas Roadhouse
11.2018 - Current

Server

Purple Cow
04.2018 - 04.2020

Lot Porter

Chevyland
07.2017 - 11.2018

Car Wash Attendant

Snappy Scrubs Car Wash
02.2015 - 11.2017

High School Diploma -

Benton High School

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Ben Bouillon