- Dancing
- Singing
- Gym Workouts
- Team Sports
- Watching Movies and TV Shows
- I like working with my hands and fixing things
- Reading
Ben Brockmyre
‘Aiea
Summary
Dynamic sales associate with a proven track record at Tricked Out Accessories, excelling in customer service and relationship building. Recognized for consistently achieving sales goals and enhancing customer satisfaction through effective problem-solving and product recommendations. Skilled in cash handling and inventory control, fostering a positive shopping experience that drives repeat business.
Motivated and customer-focused professional with experience in retail sales and technical repair. Adept at diagnosing issues, recommending solutions, and providing top-tier customer service. Seeking to leverage my skills in a dynamic Sales Associate / Repair Technician role.
Overview
7
7
years of professional experience
Work History
Sales Associate/Mobile Repair Technician
Tricked Out Accessories
05.2021 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Positively engaged with customers and maintained professional appearance as company representative.
Sales Associate/Cashier
7-eleven
04.2021 - 05.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Warehouse Associate
Transair
10.2020 - 04.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 100 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
Installer/Contractor's Helper
Integrity Installations
10.2018 - 07.2020
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
- Accelerated project completion rates, coordinating effectively with team members to meet tight deadlines.
- Ensured safety compliance during installation projects, significantly reducing workplace incidents.
Education
Home Schooling
Bristol, VA08-2017
Associate Degree - Welding
Northeast State Community College
Blountville, TN08-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Verbal/written communication
- Inventory tracking
- Building rapport
- Inventory control
- Merchandise display
- Product recommendations
- Order processing
- Sales goals attainment
- Display setup
- Product promotions
- Sales trends
- Shipment processing
- Client account management
- Friendly and outgoing
- Verbal and written communication
- Price quote preparation
- Reading comprehension skills
- Written and oral communication skills
- Excellent communication skills
Interests
Timeline
Sales Associate/Mobile Repair Technician
Tricked Out Accessories
05.2021 - 04.2025
Sales Associate/Cashier
7-eleven
04.2021 - 05.2023
Warehouse Associate
Transair
10.2020 - 04.2021
Installer/Contractor's Helper
Integrity Installations
10.2018 - 07.2020
Home Schooling
Associate Degree - Welding
Northeast State Community College
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