Ben Calaluca
Austin
Summary
Sales and account management expert with 7+ years in B2B and B2C environments. Proven track record of surpassing sales targets and securing major contracts while building enduring client partnerships in technology and retail sectors. Acknowledged for training new team members and consistently achieving top performance rankings. Skilled in Salesforce, SAP, and CRM systems to drive data-informed strategies and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Client Technical Sales Representative
Dell Technologies
Round Rock
05.2022 - Current
- Managed portfolio of specialty products, including Precision Workstations and Rugged Devices.
- Exceeded quarterly quota by 115% in Q4 2024, generating over $16M in revenue.
- Served as subject matter expert for sales strategies and product training.
- Collaborated with field representatives and product managers to develop tailored client solutions.
Small Business Advisor
Dell Technologies
Round Rock
02.2021 - 05.2022
- Drove pipeline growth by nurturing SMB accounts through consultative selling techniques.
- Surpassed KPIs for call volume, conversion rates, and revenue generation.
- Developed communication processes to enhance internal team workflows.
Corporate Sales Representative, Inside B2B
YETI
Austin
08.2020 - 01.2021
- Managed high-volume inbound and outbound sales, ensuring exceptional B2B customer support.
- Achieved top rankings in client satisfaction surveys and sales volume metrics.
- Tracked and analyzed sales data using Salesforce and SAP for accurate order processing and timely follow-ups.
Sales Support / Customer Service Representative
BSN Sports
Dallas
05.2018 - 03.2020
- Supported sales operations for over 200 client accounts weekly, enhancing efficiency for multiple representatives.
- Resolved complex order issues, ensuring alignment with brand standards and positive customer experiences.
- Maintained accurate sales progress data using SAP and CRM platforms to facilitate reporting.
Education
Bachelor of Science - Sports Management
University of North Texas
Denton, TX12.2017
Skills
- Sales strategy and revenue generation
- Account management and forecasting
- B2B and B2C sales
- Client retention and issue resolution
- Cross-functional collaboration and training
- Consultative selling techniques
- Technical presentations and solutions
- Pipeline development
Accomplishments
- Team MVP, Dell Client Solutions Group – Q1 2024
- New Hire Mentor, onboarding 10+ team members across Dell segments
- Product Subject Matter Expert, technical sales enablement and internal workshops
References
References available upon request.
Timeline
Client Technical Sales Representative
Dell Technologies
05.2022 - Current
Small Business Advisor
Dell Technologies
02.2021 - 05.2022
Corporate Sales Representative, Inside B2B
YETI
08.2020 - 01.2021
Sales Support / Customer Service Representative
BSN Sports
05.2018 - 03.2020
Bachelor of Science - Sports Management
University of North Texas
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