Ben Cichowski
Elma,NY
Summary
Results-oriented marketing professional with hands-on experience in biotechnology and pharmaceutical marketing, digital strategy, and client engagement. Proven track record of launching brand initiatives, managing digital campaigns, and building relationships with healthcare professionals and research organizations. Skilled at using data-driven insights, CRM systems, and marketing automation to optimize performance and strengthen brand presence. Adept communicator and problem-solver who thrives in fast-paced, cross-functional environments.
Overview
5
5
years of professional experience
Work History
Sales and Marketing Agent
Norgen Biotek
07.2024 - 12.2024
- Led the U.S. launch of Norgen Biotek's first American pilot operation, building brand recognition in the biotechnology and clinical research markets.
- Generated a new client base from zero, securing relationships with over 100 regional medical professionals and research scientists within six months.
- Organized and represented the company at industry trade shows and medical conventions in the U.S. and Canada, driving visibility and lead generation.
- Collaborated cross-border with Ontario headquarters to align digital content, promotional materials, and CRM integration, streamlining communication between U.S. and Canadian teams.
- Conducted market research to identify trends and customer needs for targeted messaging.
Marketing Apprentice
AstraZeneca
07.2023 - 11.2023
- Gained hands-on exposure to pharmaceutical brand strategy and healthcare marketing by participating in national medical congresses, analyzing healthcare professional interactions and competitive marketing exhibits.
- Partnered with cross-functional teams and external agencies to support digital, print, and consumer marketing campaigns, aligning promotional efforts with business strategy and brand objectives.
- Participated in cross-functional meetings to share insights and foster collaborative project development.
Sales and Marketing Associate
MDS Associates
01.2020 - 12.2022
- Developed and executed digital marketing initiatives that improved online engagement metrics by 60% within one year.
- Managed product listings, promotional campaigns, and content updates across multiple e-commerce platforms, driving measurable sales growth.
- Enhanced customer retention through proactive CRM management and personalized client communication strategies.
- Coordinated cross-functional marketing and operations teams to ensure on-time campaign delivery and order fulfillment for clients in the medical, dental, and manufacturing industries.
- Played an integral role in a high-performing sales team that drove the company to its highest monthly sales on record, leveraging targeted campaigns and cross-functional collaboration.
Education
Bachelor of Science - Business Marketing
05-2024
High School Diploma -
05-2020
Skills
- Digital Marketing & Campaign Strategy
- Product Positioning & Brand Development
- CRM & Marketing Automation
- Market Research & Competitive Analysis
- Content Creation & Copywriting
- SEO/SEM Google Ads Certified
- Project Management & Event Marketing
- B2B Relationship Building
- KPI Tracking & Performance Reporting
- Lead Generation & Demand Generation
- Marketing Analytics & Data-Driven Insights
- Healthcare & Biotech Marketing Compliance
Leadership & Activities
Men's AAU Division I Ice Hockey Team, St. Bonaventure University (2021–2024)
- Competed nationally, securing one UNYCHL championship and three Nationals appearances.
- Represented the university in community service and brand outreach initiatives.
Varsity Hockey Captain, St. Joseph's Collegiate Institute (2016–2020)
- Led a 20-player roster to multiple championships while organizing training schedules and volunteer events.
- Served as the communication bridge between team members, coaching staff, and athletic administration.
Volunteer, Meals on Wheels, Habitat for Humanity, Buffalo Botanical Gardens, and Olean Warming House
- Contributed to community initiatives through event coordination, fundraising assistance, and hands-on service, demonstrating leadership, teamwork, and project management skills while positively impacting local communities.
Technical Proficiencies
CRM: Zoho, Salesforce | Analytics: Google Analytics, Excel | Marketing Tools: Mailchimp, Canva | Productivity: Microsoft 365
Timeline
Sales and Marketing Agent - Norgen Biotek
07.2024 - 12.2024
Marketing Apprentice - AstraZeneca
07.2023 - 11.2023
Sales and Marketing Associate - MDS Associates
01.2020 - 12.2022
St. Bonaventure University - Bachelor of Science, Business Marketing
St. Joseph's Collegiate Institute - High School Diploma,