Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BEN COHEN

Roseville,CA

Summary

Hardworking high school student with a 3.7 GPA with over 1 year of work experience and a proven knowledge of customer satisfaction, customer communications, and customer retention. Aiming to leverage my abilities to successfully fill the Customer Service role at your company. Frequently praised as results-oriented by my peers, I can be relied upon to the help your company achieve its goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Birthday Party Host /Cafe Worker

Rockin' Jump Trampoline Park
Roseville, CA
06.2021 - 09.2021
  • Coordinated refreshments and food for indoor birthday parties.
  • Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
  • Decorated and set tables in accordance with party themes and age groups.
  • Took information about guests' party size, led to seating and offered menus.
  • Maintained party areas during busy events for as many as 50 guests.
  • Kept facilities clean and prepared party areas promptly for upcoming events.
  • Provided young guests with special activities and a wonderful experience throughout the event.

Volleyball Coach

Northern California Volleyball Club
Rocklin, CA
06.2021 - 03.2022
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Prepared athletes for special competitions and tournaments.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Demonstrated proper technique for spiking and serving ball at observance of team players.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Stretched, warmed up and completed conditioning exercises properly to reduce injuries.
  • Increased player strength, agility and game skills through successful practices.

Customer Service Associate

Farmers Insurance - Gilbert Cohen Agency
Roseville, CA
03.2020 - 01.2021
  • Worked part-time for large local insurance agency providing excellent customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales by responding via email, phone, text, or in person.
  • Maintained 5-star customer satisfaction by focusing on addressing customers needs and resolving concerns in a timely and positive manner.
  • Performed various clerical office duties as requested by agency owner or office manager.

Education

High School Diploma -

Woodcreek High School
Roseville, CA
05.2023

Skills

  • Organized
  • Self-Motivated
  • Time Management
  • Reliable
  • Trustworthy
  • Friendly
  • Polite
  • Positive

Certification

  • Club Volleyball NCVC 2022, 2021, 2020, 2019, 2018
  • High School Boys Volleyball Varsity 2020, 2021, 2022
  • Varsity Team Captain 2022
  • Assistant Volunteer Trainer Boys Volleyball, Cooley Middle School 2020, 2021

Timeline

Birthday Party Host /Cafe Worker

Rockin' Jump Trampoline Park
06.2021 - 09.2021

Volleyball Coach

Northern California Volleyball Club
06.2021 - 03.2022

Customer Service Associate

Farmers Insurance - Gilbert Cohen Agency
03.2020 - 01.2021

High School Diploma -

Woodcreek High School
  • Club Volleyball NCVC 2022, 2021, 2020, 2019, 2018
  • High School Boys Volleyball Varsity 2020, 2021, 2022
  • Varsity Team Captain 2022
  • Assistant Volunteer Trainer Boys Volleyball, Cooley Middle School 2020, 2021
BEN COHEN