Experienced strategic senior leader with a track record of building cross-functional teams to Deliver Growth across a range of Industry Verticals, Enterprise Value Streams, and Technology Solutions.
Overview
23
23
years of professional experience
3
3
International markets (USA, China, Australia)
Work History
Strategic Client Director
Oracle
07.2023 - Current
Customer Advisory - implemented a client-focused and ROI based strategy for a territory of 6 manufacturing clients in diverse set of verticals including Consumer Packaged Goods, Integrated Marketing, and Automotive/Heavy Equipment leading to negotiating and closing high-value contracts with key clients, increasing average deal size and exceed quarterly revenue targets.
People & Thought Leadership - leading by influence a multi-functional team internal of account managers, solution engineers and product management stakeholders and external advisory, SI, and ISV partners.
Execution Focus - operationalized customer success anchored on value stream roadmaps and quarterly business reviews - increased customer satisfaction scores and uncovered $15M in new customer projects across the territory.
Senior Director, Strategic Partnerships
Honeywell International
01.2020 - 01.2021
Provide GTM/technical partnership evaluation to unlock new sources of value for customers and partners including Microsoft Azure and SAP4Hana. Define and refine commercial/technical governance with partners including quarterly education of 100's of partner Enterprise Sellers resulting in increased SQL's and higher close rates.
Developed, delivered, and maintained multiple releases of go-to-market material to enable direct, co-sell, and re-sell channels enabling the production of rapid, high-quality customized customer proposals for direct and partner co-sell teams focused on return on investment calculations, trials, and Enterprise sales including deployment and customer success plan templates.
Standardized product/partner/solution architecture RFP templates and scope of work templates - resulting in a 40% reduction in cycle time.
Executive Architect
Oracle Strategic Client Group
01.2021 - 06.2023
People Leadership - Led SaaS Apps, Oracle Cloud Infrastructure, and Consulting technology teams for tier 1 through multiple parallel transformation workstreams across HR, Finance, Marketing, Sales, Supply Chain & Manufacturing - combining industry knowledge with deep customer intelligence/relationships to enable teams to drive effective discovery, crisp value propositions, and drive actionable plans to contract, go-live, value realization and joint marketing.
Customer Relationship Management - pioneered digital sales room approach framed by customer value maps of customer business environment - enabling compelling communication across hundreds of business and technical leaders in customer’s organizations, SI partners, and Oracle teams.
Customer Success Leadership - provided governance guidance to customer business process owners and IT leaders, standing up weekly/monthly/quarterly cadences in value stream domains across strategic/transactional finance systems, campaign to opportunity to lead to quote, HR processes, supply chain and manufacturing - enabling rapid, effective business and technical decision making.
Senior Director, SaaS Solution Architecture
Honeywell Connected Enterprise
01.2019 - 01.2020
Define management operating system and team culture for new team, expand team in alignment with SIOP, making hiring part of everyday culture and deliver high tempo cadence of measuring, adjusting, and delivering processes for taking marketing qualified leads into high-quality sales qualification discovery and demonstrations call through to contract close and operations hand off.
Transformed time-to-value process for Enterprise customers – reduced cycle time from 3 months to 3 weeks with innovative approach to project estimation/delivery.
Increased team size in < 5 months – from 5 to 12 with improved diversity scores and retention rates.
Developed portfolio-wide ROI templates aligned with customer’s valuable paint points.
Senior Director, Product Management
Honeywell Connected Enterprise
Minneapolis, MN
07.2018 - 12.2019
Led a team of end user focused pillar product owners and outbound product marketers working cross
functionally at the intersection of existing business unit sales channels and a newly formed Enterprise sale
channels and newly formed internal horizontal platform service owners.
Transformed to standardized, quarterly Agile Portfolio based budgeting process to prioritize backlogs and
align resources across the portfolio pillars and horizontal services resulting in better stakeholder control and
rapid customer willingness to pay validation.
Led effort working with legal teams to review existing fleet of disparate OnPremise customer contracts to
create a standardized, modular contract model, enable machine-learning model training and migration
pricing models.
Chief SaaS Product Software Architect
Honeywell Connected Enterprise
01.2017 - 01.2019
Strong guidance and thought leadership to R&D teams and built strong, motivated global teams, weekly team meetings and 1 on 1’s that drive collaborative actions and learning plans.
Launched multi-pillar SaaS offerings through direct and indirect channels on Microsoft Azure including innovative combination of graph database and machine-learning backed deployment process to decrease time to value from 4 weeks to days.
Engineering Fellow
Honeywell Building Solutions
Beijing, China and Sydney, Australia
01.2001 - 12.2016
A range of roles of increasing responsibility from software developer through to Chief Architect OnPremise software responsibilities included -
Define the architecture roadmap, decision making and governance processes
Hire, build and align teams to roadmap priorities
Continuous commercial and technical evaluation of internal components, commercial off the components
and open source components
Education
Master of Engineering Science - Biomedical Engineering -
University of New South Wales
Sydney, NSW
01.2007
Bachelor of Computer Engineering with 1st Class Honors - undefined
University of Wollongong
Wollongong, NSW
01.2000
Skills
Strategy Development and Execution
Business Transformation
Financial Acumen
Relationship Management
Team Leadership
Complex Solution Selling
Industry 40
Partnership Development
Data Strategy/Governance
US and Asia Pacific Experience
Certification
Scaled Agile Framework Product Owner
Six Sigma Green Belt
Patents
Systems And Approaches For Establishing Relationships Between Building Automation System Components Sep 2020
Extracting data from a 3D geometric model by geometry analysis Dec 2019
Systems and methods for presenting building information Oct 2019
Systems and methods for managing business objects Jul 2015
Timeline
Strategic Client Director
Oracle
07.2023 - Current
Executive Architect
Oracle Strategic Client Group
01.2021 - 06.2023
Senior Director, Strategic Partnerships
Honeywell International
01.2020 - 01.2021
Senior Director, SaaS Solution Architecture
Honeywell Connected Enterprise
01.2019 - 01.2020
Senior Director, Product Management
Honeywell Connected Enterprise
07.2018 - 12.2019
Chief SaaS Product Software Architect
Honeywell Connected Enterprise
01.2017 - 01.2019
Engineering Fellow
Honeywell Building Solutions
01.2001 - 12.2016
Master of Engineering Science - Biomedical Engineering -
University of New South Wales
Bachelor of Computer Engineering with 1st Class Honors - undefined