Summary
Overview
Work History
Education
Skills
Technical Experience
Timeline
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Ben Davis

Cincinnati,OH

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented team player, who can manage multiple tasks and priorities. Obtains a strong foundational understanding of customer needs and delivers results, as well as excels at crafting innovative solutions that align with technical requirements and business objectives. Possesses effective communication skills and a passion for creating impactful technology solutions; with broad experience in office management, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

14
14
years of professional experience

Work History

Co-Owner

Blessed Baths
Cincinnati
10.2019 - Current
  • Managed profitable bathroom remodel company by implementing online advertising strategies & obtaining necessary LLC & insurance certifications
  • Improved business operations by managing project initiation & budget management using Excel, resulting in enhanced efficiency & reduced costs
  • Delivered high-quality craftsmanship, earning a strong reputation for attention to detail, and resulting in a growing client base through referrals
  • Completed bathroom renovation projects within an average of less than 1 week, ensuring timely & within-budget completion, while prioritizing customer satisfaction.

Retail Sales Consultant

AT&T
Cincinnati
11.2011 - 01.2020
  • Increased sales in phone sales by employing effective communication & active listening skills to understand customer needs
  • Provided comprehensive information to 1000+ customers, demonstrating product knowledge & promptly addressing inquiries using CRM
  • Implemented various communication techniques such as in-person meetings, phone calls, emails, & SMS follow-up to exceed sales quotas.

Sales Representative

McCluskey Chevrolet
Cincinnati
10.2010 - 11.2011
  • Demonstrated active listening skills to consistently exceed sales goals, cultivating trust & boosting customer satisfaction
  • Maintained repeat business & referral rate through regular communication & prompt responsiveness, fostering strong client relationships
  • Enhanced lead conversions by implementing automated email notifications for detailed product information, pricing, & delivery timelines.

Education

Tech Elevator

Skills

  • Java
  • HTML
  • CSS
  • JavaScript
  • Spring Boot
  • Vuejs
  • JDBC
  • Table Design
  • SQL
  • PostgreSQL
  • E/R diagrams
  • Agile
  • Unit Testing (JUnit)
  • Integration Testing
  • Git
  • IntelliJ

Technical Experience

  • Vending machine, Worked as a pair to create an interactive command line vending machine applying and understanding of object-oriented programming using Java language in IntelliJ. Vending machine stock is populated by a file and accepts user input to display and vend products.
  • TEnmo API, Worked as a pair to build a simulated money transfer API utilizing Spring Boot framework in intelliJ, using Postman to interact with endpoints and facilitate the transfer of "TE bucks" between user accounts, and tracking users, accounts, and transactions in a SQL database using pgAdmin.

Timeline

Co-Owner

Blessed Baths
10.2019 - Current

Retail Sales Consultant

AT&T
11.2011 - 01.2020

Sales Representative

McCluskey Chevrolet
10.2010 - 11.2011

Tech Elevator

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Ben Davis