Ben Dawley
Knoxville,TN
Summary
Dynamic professional with extensive experience in inventory management and customer service, notably at Target. Proven track record in reducing receiving errors and enhancing processing speed through effective training and workflow improvements. Skilled in shipping and receiving, with a strong ability to foster team collaboration and maintain compliance with operational standards.
Overview
13
13
years of professional experience
Work History
Receiver
Target
Knoxville, TN
06.2022 - Current
- Oversaw receiving processes to ensure accurate inventory management and timely stock availability.
- Trained and mentored new team members on best practices for efficient receiving operations.
- Implemented workflow improvements that reduced receiving errors and increased processing speed.
- Coordinated with suppliers to resolve discrepancies in shipments, enhancing overall accuracy.
- Managed documentation for inbound shipments to maintain compliance with company standards.
- Utilized inventory management systems to track received merchandise and update stock levels promptly.
General Manager
Wendys Restaurant
Knoxville
06.2014 - 06.2021
- Oversaw daily operations to ensure efficient workflow and high customer satisfaction.
- Implemented training programs that enhanced staff performance and service quality.
- Developed and enforced operational policies that improved compliance with health standards.
- Monitored inventory levels and coordinated supply chain management to optimize resources.
- Led team meetings to foster communication and share best practices among staff members.
- Cultivated a positive work environment, enhancing employee morale and retention rates.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Head Receiver
Bed Bath & Beyond
Knoxville Tn
06.2013 - 06.2016
- Oversaw receiving processes to ensure accurate inventory management and timely stock availability.
- Trained and mentored new team members on best practices for efficient receiving operations.
- Implemented workflow improvements that reduced receiving errors and increased processing speed.
- Coordinated with suppliers to resolve discrepancies in shipments, enhancing overall accuracy.
- Managed documentation for inbound shipments to maintain compliance with company standards.
- Utilized inventory management systems to track received merchandise and update stock levels promptly.
Education
Pellissippi State Community College
Knoxville, TNSkills
- Shipping and receiving
- Customer service
- Product inspection
- Record preparation
Timeline
Receiver
Target
06.2022 - Current
General Manager
Wendys Restaurant
06.2014 - 06.2021
Head Receiver
Bed Bath & Beyond
06.2013 - 06.2016
Pellissippi State Community College