Ben De La Rosa
El Dorado Hills,CA
Summary
A dependable employee with a passion for putting the best foot forward. Trained in high-stress scenarios, fast work environments, and in both food/customer service. Has demonstrated ability to excel due to consistent work ethic. Holds value in working towards finding flow with coworkers, kitchen staff, and customers.
Overview
5
5
years of professional experience
Work History
Food Runner/Barback
Relish Burger Bar
08.2022 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners/coworkers to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Established great relationships with regular customers.
- Promoted up to the barback position due to consistent work ethic.
- Experience with fast-paced and high stress scenarios.
Receptionist
Supercuts
02.2020 - 03.2022
- Greeted incoming visitors and customers professionally and provided assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception/work area clean and neat to give visitors positive first impression.
- Answered phone promptly and professionally.
- Managed multiple tasks effectively during high-stress scenarios.
- Was given our shop's "Cut Above" award for consistent outstanding service.
Crew Member
McDonald's
08.2019 - 02.2020
- Provided professional and speedy service.
- Worked well with teammates and found it easy to excel here.
- Learned good time management skills as I was working at Regal Cinemas and McDonald's simultaneously for four months.
- Was resilient and professional with tricky/irritated customers.
- Recognized often for consistent quality of work.
Floor Staff Member
Regal Cinemas
11.2018 - 11.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Was trained in and able to work multiple positions.
- Worked efficiently through long rushes while maintaining a positive disposition.
- Was recognized on many occasions for thorough work.
Education
High School Diploma -
Oak Ridge High School
El Dorado Hills, CA05.2020
Skills
- Cleaning and Sanitizing
- Teamwork and Collaboration
- Time Management
- Phone Inquiries
- Anticipating Customer Needs
- Effective Multitasking
- Production Standards
- Opening and Closing Procedures
- Customer Service
Timeline
Food Runner/Barback
Relish Burger Bar
08.2022 - Current
Receptionist
Supercuts
02.2020 - 03.2022
Crew Member
McDonald's
08.2019 - 02.2020
Floor Staff Member
Regal Cinemas
11.2018 - 11.2019
High School Diploma -
Oak Ridge High School
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