Ben Druk

Litify provides case management software solutions for mid to large law firms across America.

The role includes:

• Gathering and documenting requirements from stakeholders
• Creating solutions to meet client needs
• Coordinating with developers to configure custom requirements using Custom Object, Flows, Apex Code and other Salesforce tools
• Planning and coordinating integrations with external systems (Accounting Systems, Lead generation etc)
• Managing migration of Date from legacy systems
• Working with clients to ensure smooth transition to Litify (including training, testing, and Go-live support)

CloudMyBiz provides products for alternative lending, including loan origination, underwriting, loan servicing, syndication & more.

My role included implementations and product development.

Projects

• Led requirements gathering sessions
• Created solutions for clients needs
• Validated solutions with clients
• Coordinated development with development & QA Teams
• Demoed completed features with stakeholders
• Planned and documented data migration strategies
• Object & field mapping
• Data Cleanup
• Import Strategy
• Import validation
• Created system and end user documentation
• Led Power User and End User training
• Provided post Go-Live support

Products

Fundingo Origination App, Product Owner

• Led the transition of the product to Lightning Experience
• Upgraded and standardized code for Salesforce Security Review
• Added integrations with 13+ Lender's API's for submitting deals
• Other enhancements

Fundingo Underwriting App, Product Owner

• Led the transition to Lightning Experience
• Led a redesign and upgrade of many of the core functionalities of the app (including the Pricing Calculator)
• Added the NVMS & Quick Track integration for submitting and tracking Site inspections from within salesforce
• Coordinated upgrades to the Experian Credit and Lexis Nexis Risk Management integrations

Fundingo Lexis Nexis - Bridger Insight, Solution Architect

• Worked with Lexis Nexis team and internal developers to build the Lexis Nexis Salesforce Integration for OFAC
• Supported user testing and training

Jewish Education Media is a Non-Profit Foundation that manages a vast archive of of video and audio material

Director of IT

• Managed IT infrastructure, servers, phone & end users
• Introduced and implemented improvements to IT systems
• Coordinated and managed IT vendors
• Provided desktop support, network administration and software administration

Salesforce Implementation

• Setup Salesforce Service Cloud for managing archival requests from 3rd parties

Other Key Projects

• Coordinated internal process for the release and maintenance of new Living Torah App
• Coordinated process for updating App content e-Commerce photos site

Charidy is a company that sells fundraising software and services

I worked with the client to setup Salesforce Service Cloud and customize it for their growing sales team

• Met with Stakeholders to review their current setup and needs
• Setup Salesforce Sales Cloud customized to their needs with reports, dashboards & CTI integration
• Migrated Data and Trained Team
• Provided ongoing Support.