Benjamin Estrada
Quemado,Texas
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
31
31
years of professional experience
Work History
Operations Manager
Legacy Safety & Consulting
08.2021 - 12.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Improved safety procedures to create safe working conditions for workers.
- Maintained safe and healthful job site while meeting or exceeding standard safety policies.
- Served as liaison between management and employees for all matters related to construction site health and safety concerns.
Sales Manager
Legacy Safety & Consulting
08.2021 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
H2S Field Supervisor
Moran Equipment
09.2019 - 08.2021
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Improved safety standards on job sites through regular inspections, training, and enforcement of guidelines.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
H2S Lead Safety Tech
AMPRO
04.2017 - 08.2019
- Mentored and managed team of safety specialists and enforced safety protocols among associates.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Scrutinized construction activities for personnel safety and regulatory compliance.
Outreach and Intake Specialist
Family Endeavors
10.2014 - 09.2016
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Maintained accurate, up-to-date client records for reliable reference and communications.
VetCorps Liaison
Quad Counties Council on Alcohol and Drug Abuse
02.2013 - 07.2014
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Logistical Manager
Fort Carson, US Army
08.2008 - 01.2011
- Ensured compliance with all federal, state, and local regulations pertaining to logistics operations, including transportation and hazmat handling.
- Successfully managed budgets for logistics operations by closely monitoring expenditures against projections.
- Enhanced staff productivity by implementing performance metrics and providing regular feedback on individual progress towards goals.
- Reduced shipment delivery times by optimizing transportation routes and negotiating with carriers for better rates.
Property Book Manager
Camp Casey, US Army
03.2006 - 07.2008
- Reduced equipment loss rates with diligent record-keeping and consistent communication with warehouse staff.
- Coordinated logistics for the receipt, storage, and issuance of materials to support organizational objectives.
- Collaborated with procurement teams to ensure timely acquisition of new equipment while staying within budget constraints.
- Improved inventory accuracy by conducting regular audits and implementing strict tracking procedures.
- Maintained comprehensive records for all transactions related to government property, resulting in consistently successful audits.
Director of Fuel, State of Texas
Fort Hood, US Army
08.2005 - 11.2005
- While conducting humanitarian operations during Hurricanes Katrina & Rita, ran fuel support to expedite the movement of evacuating civilians and emergency personnel
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Flight Equipment Safety Manager / Crew Chief
Marine Corps Air Station Miramar
06.1999 - 08.2003
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Developed and implemented safety programs.
- Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
- Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
Platoon Sergeant
Marine Corps Base Camp Pendleton
06.1994 - 09.1997
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
- Established a strong team dynamic within the platoon through effective communication and leadership strategies.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
Hazardous Material Quality Control Supervisor
Camp Kinser
02.1994 - 06.1994
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
Education
HIGH SCHOOL DIPLOMA -
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Staff training
- Policies and procedures implementation
Awards
Afghanistan Campaign Medal with Campaign Star, Marine Corp Meritorious Mast, US Navy Commendation Medal, Navy Unit Commendation Medal, Army Good Conduct Medal, Marine Corps Good Conduct Medal x2, Marine Corps Reserve Ribbon, National Defense Service Medal x2, Global War on Terrorism Service Medal, State of Texas Governor’s Unit Citation, Humanitarian Service Medal, Iraq Campaign Medal with Campaign Star, Non-Commissioned Officer Professional Development Ribbon, Army Service Ribbon, Overseas Service Ribbon, Navy/Marine Corps Overseas Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
Legacy Safety & Consulting
08.2021 - 12.2024
Sales Manager
Legacy Safety & Consulting
08.2021 - 12.2024
H2S Field Supervisor
Moran Equipment
09.2019 - 08.2021
H2S Lead Safety Tech
AMPRO
04.2017 - 08.2019
Outreach and Intake Specialist
Family Endeavors
10.2014 - 09.2016
VetCorps Liaison
Quad Counties Council on Alcohol and Drug Abuse
02.2013 - 07.2014
Logistical Manager
Fort Carson, US Army
08.2008 - 01.2011
Property Book Manager
Camp Casey, US Army
03.2006 - 07.2008
Director of Fuel, State of Texas
Fort Hood, US Army
08.2005 - 11.2005
Flight Equipment Safety Manager / Crew Chief
Marine Corps Air Station Miramar
06.1999 - 08.2003
Platoon Sergeant
Marine Corps Base Camp Pendleton
06.1994 - 09.1997
Hazardous Material Quality Control Supervisor
Camp Kinser
02.1994 - 06.1994
HIGH SCHOOL DIPLOMA -
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