BEN FAIRBANKS
Herndon,VA
Summary
Detail-oriented team player with broad knowledge of Networking, Cloud architectures, and Security. A lifelong learner with a positive attitude enjoys sharing knowledge with peers. Proven ability to successfully communicate complex concepts to both technical and non-technical audiences.
Overview
28
28
years of professional experience
10
10
Certification
Work History
Solutions Architect
Verizon Business Markets/XO Communications
05.2007 - Current
- Customer-facing, pre-sales, technical lead supporting sales team.
- Discovery of customers' business needs and mapping these to an optimal solution meeting both their needs and budget.
- Designing solutions (visio) and demonstrating products to enterprise customers.
- SDWAN, MPLS/PIP, VoIP/SIP, Ethernet, Internet Access, Virtualization, Security services, Cloud Services – AWS Direct Connect, Microsoft Azure Express Routes, Equinix Cloud Exchange.
- Resourceful in working with SA Peers, Product Management an Engineering to deliver custom designs that fall outside standard product portfolio.
Sales Engineer
Cox Business Services
01.2004 - 01.2006
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Proved instrumental in company's transition from consumer to business market
- Pioneered the company's first-ever sale of Commercial Voice, Fiber Ethernet DIA connection, as well as first high-volume long distance customer for Cox Business Services - Nova
- Instrumental in boosting sales of new commercial division from $200K/A to $20M/A
- Accomplishments including Top Gun award for 2005 and Team Player award for 2006.
Carrier Account Manager
Cable & Wireless
01.2001 - 01.2004
- Held responsible for management of sales relationships with Internet Service Providers (ISP), Competitive Local Exchange Carriers (CLEC), and Application Service Providers (ASP)
- Managed sales of company's domestic network to the carrier market
- Delivered consistent contributions to team revenue plan
- Recognized with inclusion in President's Club for meeting 125% of revenue target in 2001
- IP Transit / Frame Relay WAN / Integrated Voice/Data services.
IP Overlay / Sales Engineer
Intermedia Communications
01.1996 - 01.2001
Technical Support Engineer
PSINet
01.1994 - 01.1996
- Provided technical support to business customers of early days of the internet (dial-up through dedicated ds3 transport & internet services
- Interfaced with RBOCs/CLECs to resolve layer 1 - 3 service issues
- Configured & Troubleshot CPE Routers
- Facilitated training to value-added resellers and inside sales group on Internet products, telecom 101, etc.
Education
Bachelors of Business Administration - Operations Management, Mathematics
Radford University
Radford, VirginiaSkills
- AWS Infrastructure (AZ, Region, Global)
- IP & AWS Networking (static, bgp)
- Load Balancers Application v Networking
- Edge (CloudFront, Global Accelerator)
- CIDR/Subnetting
- VPN, Direct Connect, Transit Gateway
- Horizontal & Vertical Scaling
- Compute, Networking, Storage
- IAM, VPC, Security Groups/NACLs
- AWS Best Practices
- S3 Object lifecycles
- TCP/IP Suite, HTTP/HTTPS, DNS, IPS
- DWDM, Ethernet, MPLS, SDWAN, SASE
- Zero Trust Architecture
- VoIP / SIP / MS Teams
Certification
Cloud
AWS Solutions Architect Associate SAA-C03 valid thru 2026
AWS Advanced Networking Specialty valid thru 2026
Cloud U by Rackspace
Networking
Cisco Certified Network Professional (CCNP) valid thru 2024
Cisco Certified Network Associate (CCNA) valid thru 2024
Cisco Certified Design Associate (CCDA) valid thru 2024
Ciena Carrier Ethernet CE-A
SIP School Certified Associate – SSCA
Security
Certified Information Systems Security Professional CISSP
Fortinet Network Security Expert Level 1, 2 & 3
Timeline
Solutions Architect
Verizon Business Markets/XO Communications
05.2007 - Current
Sales Engineer
Cox Business Services
01.2004 - 01.2006
Carrier Account Manager
Cable & Wireless
01.2001 - 01.2004
IP Overlay / Sales Engineer
Intermedia Communications
01.1996 - 01.2001
Technical Support Engineer
PSINet
01.1994 - 01.1996
Bachelors of Business Administration - Operations Management, Mathematics
Radford University
Cloud
AWS Solutions Architect Associate SAA-C03 valid thru 2026
AWS Advanced Networking Specialty valid thru 2026
Cloud U by Rackspace
Networking
Cisco Certified Network Professional (CCNP) valid thru 2024
Cisco Certified Network Associate (CCNA) valid thru 2024
Cisco Certified Design Associate (CCDA) valid thru 2024
Ciena Carrier Ethernet CE-A
SIP School Certified Associate – SSCA
Security
Certified Information Systems Security Professional CISSP
Fortinet Network Security Expert Level 1, 2 & 3
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