Ben Fox

• Developed strong relationships with key clients, ensuring their continued loyalty and repeat business.
• Facilitated ongoing training sessions to keep the team up-to-date on industry trends, product enhancements, and best practices in selling techniques.
• Collaborated with cross-functional teams to develop new product offerings that met customer needs.
• Drove increased customer retention by consistently following up on completed sales and ensuring client satisfaction.
• Built relationships with customers and community to promote long term business growth.

• Contributed to a positive work environment by collaborating with team members and offering support when needed.
• Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
• Offered exceptional after-sales support to customers, handling inquiries promptly while going above-and-beyond to ensure complete satisfaction.
• Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
• Increased sales revenue by building strong customer relationships and providing tailored product recommendations.

• Consulted with customers to assess needs and propose optimal solutions.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Started with TAG Heuer as part time sales working my way up to full time within 1 year. 2 years later promoted to assistant manager and again promoted to Boutique director, managing the flagship boutique for 3 years. Building relationship within the mall with fellow directors and mall management to create an understanding of markets and trends.

• Played a crucial role in securing numerous wins for the team through dedication to honing individual skills and contributing to group efforts.
• Interacted professionally with press, fans and individuals from other teams.
• Boosted morale within the team environment by consistently demonstrating enthusiasm, determination, and perseverance even during challenging situations.