Ben Gilmore
Onalaska,Texas
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Digital Personal Shopper
Walmart
10.2020 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness, picking at least 90% of items as ordered, before substitutions.
- Helped maintain high satisfaction ratings by completing orders quickly and choosing quality substitutions for customers.
- Reviewed customer orders closely to locate desired items and select high quality items.
- Memorized store layouts to fulfill orders using the shortest, most efficient route.
- Provided product advice to customers to help select the most suitable items for individual needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Volunteer Office Assistant
Joe Montana Home Repair
10.2019 - 03.2020
- Designed company logo and managed Facebook page, reaching out to potential clients.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Scheduled and coordinated home repair consultations and estimates.
- Answered and managed incoming and outgoing calls while recording accurate messages for Company Owner.
Education
High School Diploma -
Homeschool
Onalaska, Texas05.2022
Skills
- Customer Service
- Customer Support
- Customer Satisfaction
- Stocking
- Phone Etiquette
- Microsoft Word
- Microsoft Excel
- Fast learner
Timeline
Digital Personal Shopper
Walmart
10.2020 - Current
Volunteer Office Assistant
Joe Montana Home Repair
10.2019 - 03.2020
High School Diploma -
Homeschool
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