Summary
Overview
Work History
Skills
Timeline
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Ben Hamilton

Fort McCoy,FL

Summary

Dynamic Maintenance Manager with a proven track record at American Land & Leisure, excelling in equipment troubleshooting and staff management. Recognized for enhancing operational efficiency through strategic task delegation and continuous improvement initiatives. Committed to safety protocols and maintaining high standards in facilities maintenance while fostering a positive work environment.

Overview

30
30
years of professional experience

Work History

Maintenance Manager/Facility Lead

American Land & Leisure
04.2018 - Current
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised employee performance, preventive maintenance, and safety.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Department Manager

Lowe's Home Improvement
03.1995 - 04.2004
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Organized and balanced multiple priorities within fast-paced environment.
  • Identified opportunities and found solutions for continuous improvement.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Developed detailed plans based on broad guidance and direction.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Skills

  • Plumbing systems
  • Inventory monitoring
  • Grounds maintenance
  • Continuous improvement
  • Equipment troubleshooting
  • Safety protocols
  • Inventory replenishment
  • Facilities maintenance
  • Work order management
  • Electrical systems
  • Staff management
  • Safety monitoring
  • Fire protection systems
  • Equipment inspection

Timeline

Maintenance Manager/Facility Lead

American Land & Leisure
04.2018 - Current

Department Manager

Lowe's Home Improvement
03.1995 - 04.2004