Ben Hansberger
Longview,TX
Summary
Accomplished Distribution Supervisor with a proven track record at Keurig Dr Pepper, enhancing operational efficiency and client retention through superior customer service and strategic talent development. Expert in Fleet Management and Safety Monitoring, I excel in driving growth and continuous improvement. Skilled in fostering team productivity and leveraging warehouse management systems for supply chain excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Distribution Supervisor
Keurig Dr Pepper
12.2022 - Current
- Increased client retention by providing superior customer service.
- Documented safety action plans, quality initiatives and team performance into computer system.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Cultivated member loyalty by delivering flawless service to foster client retention.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
Commercial Driving Instructor
Rapid CDL
02.2022 - 11.2022
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Increased student participation via engaging lectures and assignments.
- Enhanced student comprehension and shortened learning process through new teaching methods.
Route Manager
Solid Waste of Willits
05.2011 - 10.2021
- Leveraged systems, equipment and process redesign to drive continuous improvement.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
Education
High School Diploma -
Potter Valley High School
Potter Valley, CASkills
- Shipping and receiving
- Warehouse Operations
- Fleet Management
- Cadence Warehouse Management System
- MRATrack Warehouse Management System
- Transportation Management
- Safety Monitoring
- Supply chain distribution
Timeline
Distribution Supervisor
Keurig Dr Pepper
12.2022 - Current
Commercial Driving Instructor
Rapid CDL
02.2022 - 11.2022
Route Manager
Solid Waste of Willits
05.2011 - 10.2021
High School Diploma -
Potter Valley High School
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