Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ben Hatley

Indianapolis,IN

Summary

Customer-oriented Product Consultant/Sales Rep with high level of confidence when meeting new people. Astute employee with background in engaging customers and meeting sales goals.

Overview

13
13
years of professional experience

Work History

Product Consultant

Central Restaurant Products
11.2012 - Current

Inside sales. Conduct outbound phone calls with a full range of customer types across the country. Seek new sales opportunities, convert inbound leads, and grow relationships with existing customers.

  • Producing $4+ mil in sales at 28%+ profitability over the last 5 years landing me in the top 5 out of 50+ reps every year
  • Consulted in kitchen layout, design, and selection of equipment
  • Established long term customer relationships by using effective communication and active listening skills.
  • Attended trainings and workshops to learn about new products and then shared this information with customers.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Consistently amongst the top in both outbound calls and talk time


Lead Line Cook

R Bistro
08.2010 - 10.2012
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Trained and assisted new kitchen staff members.

Education

Associate of Arts - Culinary Arts

Art Institute of Indianapolis
Indianapolis
12.2009

Bachelor of Arts - Political Science

Indiana University Bloomington
Bloomington, IN
05.2005

Skills

  • Sales Goals/Growth
  • Customer Development
  • Lead/Customer Qualification
  • Negotiating Pricing
  • Prospecting New Customers

Accomplishments

  • Led a team of 10 sales reps throughout the Covid shutdowns
  • Central Restaurant Products 2016 Employee of the Year

Timeline

Product Consultant

Central Restaurant Products
11.2012 - Current

Lead Line Cook

R Bistro
08.2010 - 10.2012

Associate of Arts - Culinary Arts

Art Institute of Indianapolis

Bachelor of Arts - Political Science

Indiana University Bloomington
Ben Hatley