Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ben Janssen

Spokane

Summary

Results-driven professional with expertise in client service, financial analysis, and operational support across various sectors including hospitality, security, and education. Demonstrated success in team collaboration, time management, and maintaining accuracy in high-pressure environments. Proficient in data analysis, project coordination, and delivering exceptional service to a diverse range of stakeholders.

Overview

5
5
years of professional experience

Work History

UREC Weight Room Custodian

Washington State University
Pullman
09.2023 - 05.2025
  • Maintained cleanliness and hygiene of fitness spaces through regular cleaning and sanitization, adhering to safety protocols.
  • Completed all assigned cleaning tasks within set timeframes during peak usage hours, consistently meeting performance, and quality benchmarks.
  • Identified and communicated equipment and facility maintenance requirements, contributing to a safe and functional environment.

Security Officer

Discovery Land Company
Wailea
05.2023 - 08.2023
  • Monitored premises to ensure safety and security protocols were followed.
  • Controlled access points by verifying identification and turning away non-members.
  • Documented daily activities and incident reports for management review.
  • Greeted staff, members, vendors, and contractors upon arrival at the club entrance.

Golf Operations Representative

Discovery Land Company
Wailea
01.2020 - 07.2022
  • Delivered the highest standard of service for club members, achieving 100% member satisfaction.
  • Resolved all member concerns, fostering effective communication within the team.
  • Optimized team collaboration through proactive management of golf season challenges and weekly tournaments.

Education

BBA - Finance

Washington State University
Pullman, WA
08-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem resolution
  • Data interpretation
  • Communication skills

References

References available upon request.

Timeline

UREC Weight Room Custodian

Washington State University
09.2023 - 05.2025

Security Officer

Discovery Land Company
05.2023 - 08.2023

Golf Operations Representative

Discovery Land Company
01.2020 - 07.2022

BBA - Finance

Washington State University

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