Summary
Overview
Work History
Education
Skills
Timeline
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Ben Johnston

Yukon

Summary

Motivated professional with a strong work ethic and proven adaptability in fast-paced environments. Demonstrates exceptional interpersonal skills and excels in customer service, multitasking, and time management. Consistently achieves high performance ratings for quality and speed of work. Experienced in handling last-minute changes while ensuring positive customer experiences.

Overview

7
7
years of professional experience

Work History

Web Developer (Freelance)

Self-employeed
Yukon
05.2018 - Current
  • Engaged clients in discussions about requirements and pricing
  • Spearheaded client acquisition initiatives and designed market materials to enhance outreach efforts
  • Designed and executed persuasive presentations targeting decision-makers to boost sales lead conversions
  • Formulated and executed a comprehensive sales strategy, driving 15% year-over-year revenue increase
  • Developed responsive web applications using HTML, CSS, and JavaScript.
  • Debugged client-side issues related to web development projects.
  • Completed design projects to meet budget, equipment, performance and legal requirements.

Office Manager

Turners Appliance
Albion
02.2022 - 07.2024
  • Cultivated vendor relationships and negotiated service agreements for equipment repairs.
  • Managed comprehensive filing system for efficient retrieval of records, correspondence, and other documents.
  • Responded to phone calls and emails, facilitating clear communication and swift action.
    Managed mail distribution and coordinated courier operations for efficient service delivery.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Calculated balances, totals, or commissions to assist accounting functions.

Appliance Repair Technician

Turners Appliance
Albion
01.2020 - 01.2022
  • Diagnosed and repaired various household appliances including refrigerators and washing machines.
  • Conducted routine maintenance checks to ensure optimal appliance performance.
  • Educated customers on appliance care to extend lifespan and prevent future issues.
  • Provided customers with estimates of repair costs.
  • Ordered supplies, tools and equipment to complete repairs.
  • Followed up with customers after service call completion.

Education

Computer Science

The University of Central Oklahoma
Edmond, OK

OK Real Estate License Course

Francis Tuttle
Oklahoma City, OK

Skills

  • Fast learner,the ability to learn quickly and retain information
  • Web development
  • Client engagement
  • Sales strategy
  • Attention to detail
  • Customer relationship management
  • Customer service
  • Clear communication

Timeline

Office Manager

Turners Appliance
02.2022 - 07.2024

Appliance Repair Technician

Turners Appliance
01.2020 - 01.2022

Web Developer (Freelance)

Self-employeed
05.2018 - Current

Computer Science

The University of Central Oklahoma

OK Real Estate License Course

Francis Tuttle

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