Hardworking employee enthusiastic about learning Community Teamwork field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Bus Driver/Resident Counselor
Kennedy Meadows Gracious Retirement Living
08.2024 - Current
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Transported passengers safely along prescribed routes according to tight schedules.
Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
Monitored and documented client progress toward meeting goals and objectives.
Conducted pre-trip inspections of bus for safe operation.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Operated large vehicles in difficult urban and rural conditions.
Aided passengers with disabilities or special needs.
Diffused potential passenger disputes with fairness and professionalism.
Updated and maintained accurate trip logs and records.
Communicated behavior choices to residents by outlining positive and negative consequences of choices.
Supported residents in coping with emotions and fears through one-on-one sessions.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
School Bus Driver
Department of Defense Education Activity - DODEA
02.2024 - 08.2024
Transported passengers safely along prescribed routes according to tight schedules.
Communicated information to parents to promote good communication and transparency.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
Maintained South Carolina driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Obeyed federal, South Carolina and local traffic laws and regulations to enable safe transportation outcomes for participants.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
Equipment Specialist/Operator Truck Driver
Amazon LLC
Pineville , North Carolina
01.2022 - 01.2024
Inspected and checked outgoing orders for quality control.
Managed repairs and vendors to minimize inventory downtime.
Maintained inventory of necessary expendables, parts and supplies.
Educated and managed staff on best practices in use and maintenance of equipment inventory.
Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
Performed preventive maintenance for medical equipment.
Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
Created and maintained up-to-date spreadsheets to track cap EX, expendable usage and general department expenses.
Documented information regarding installations, repairs and inventory checks.
Maintained safe work environment and adhered to privacy regulations.
Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
Passenger Driver
Lyft Driver Hub
San Francisco , California
05.2019 - 05.2021
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Arrived on time to customer appointments.
Upheld high standards of cleanliness, sanitation, and service.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Accepted payments and provided receipts for fares to keep accurate records of transactions.
Operated party vehicles, buses and town cars.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Warehouse Forklift Operator/Warehouse Order Selector
Coca-Cola Rock Hill
Rock Hill, South Carolina
05.2018 - 05.2019
Unloaded and stacked materials by raising and lowering lifting devices.
Manually counted Number of picked and packaged orders for any loss.
Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Packed items into appropriate containers for shipment.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Transported goods between warehouse locations according to shipment and storage needs.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Communicated with floor managers to determine merchandise placement.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Residential Counselor
Butabika Mental Health Center
Luzira , Uganda
01.2014 - 06.2017
Communicated behavior choices to residents by outlining positive and negative consequences of choices.
Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
Supported residents in coping with emotions and fears through one-on-one sessions.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
Developed and maintained relationships with community resources to provide additional support services.
Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
Monitored and documented client progress toward meeting goals and objectives.
Coordinated activities and events to create safe, positive and inclusive environment.
Education
Health And Safety For Caregiving - Health And Safety For Caregiving
Alison
Republic Of Ireland
12.2020 - 11.2021
Certificate in Substance Abuse Counseling - Substance Misuse Outreach Worker
Butabika Nursing School
Kampala, Uganda
03.2012 - 01.2013
Skills
Substance abuse
Mental health assessment
Individual counseling
Suicide prevention
Client advocacy
Student resource promotion
Policy enforcement
Interpersonal relationships
Family relationship development
Activity planning
Role modeling
Safety practices
Sports lover, soccer, gym specilaist
Swahili, Afrikaan
Languages
English
Full Professional
Swahili
Full Professional
Timeline
Bus Driver/Resident Counselor
Kennedy Meadows Gracious Retirement Living
08.2024 - Current
School Bus Driver
Department of Defense Education Activity - DODEA
02.2024 - 08.2024
Equipment Specialist/Operator Truck Driver
Amazon LLC
01.2022 - 01.2024
Health And Safety For Caregiving - Health And Safety For Caregiving
Alison
12.2020 - 11.2021
Passenger Driver
Lyft Driver Hub
05.2019 - 05.2021
Warehouse Forklift Operator/Warehouse Order Selector
Coca-Cola Rock Hill
05.2018 - 05.2019
Residential Counselor
Butabika Mental Health Center
01.2014 - 06.2017
Certificate in Substance Abuse Counseling - Substance Misuse Outreach Worker
Butabika Nursing School
03.2012 - 01.2013
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